Operations Program Associate - Wisconsin Resource Center

Position Summary

As the OPA, you will be responsible for providing administrative assistance to the Social Services Department in the areas of resident release planning and processing, benefits applications, state , scheduling appointments, ordering supplies, and planning and coordinating program support activities including external services communication in preparation for release.

Salary Information

The starting pay is $22.76 per hour, plus excellent benefits. A 12-month probationary period is required.

Pay for current or former state employees is set based upon the rules that apply to compensation for the applicable transaction. This position is in pay schedule and range 02/11.

Job Details

All applicants who may be appointed to this position will be required to allow DHS to conduct a background check to determine whether the circumstances of any conviction may be related to the job being filled.

All appointees will be required to receive a TB test, which will be administered by WRC or medical personnel approved by the facility within 30 days of the start date.

Applicants must have the ability to type at least 45 net words per minute. This will be verified as part of the selection process. A practical computer exercise will also be part of the selection process.

DHS does not sponsor work visas for this position, thus, in compliance with federal law, selected candidates will be required to verify eligibility to work in the United States by completing the required I-9 form upon hire. DHS is not an E-Verify employer nor a STEM-OPT eligible employer.

Qualifications

At a minimum, you'll need the following:

* Experience using computer programs and software such as Microsoft Office Suite for data entry, report production, correspondence, or document creation.

* Experience providing administrative support (e.g., triaging phone calls, taking meeting minutes, scheduling meetings, answering questions, serving as a liaison, resolving customer issues, etc.).

* Experience performing file or record management duties (e.g., setting up, organizing, or maintaining filing systems, reviewing records or files for completeness, responding to requests to review files or records, making corrections or updates to files, etc.).

It'd be great if you also have one or more of the following:

* Experience working in a secure environment such as a prison or correctional facility.

* Experience performing medical file or health record management duties using an electronic health record system.

* Experience handling confidential or sensitive information such as personal identifiable information (PII) or health records information.

Your letter of qualifications is limited to 1 page. For a guide on developing your resume and letter of qualifications and what should be included in these materials, .

How To Apply

Applying is easy! Click "Apply for Job" to start your application process. Sign into your account or create an account before applying for the job. Follow the steps outlined in the application process to submit your application.

Helpful Information:

* Once your application is submitted, no changes are allowed. Click "Save" to allow changes to your application as needed before submitting by the deadline.

* You may want to save a copy of the job posting for referencing after the deadline.

* Submitted materials will be evaluated by a panel of job experts according to the qualifications above.

* Please monitor your email for communications related to this position.

* Current or former permanent, classified, state employees must complete the online application process to be considered.

* If viewing through an external site, please apply directly s.

* For technical assistance and general information, please see Frequently Asked Questions. For questions about the position, to request a copy of the full position description, or for other employment inquiries, please contact DHSWRCRecruitmentconsin.gov.

DHS is an Equal Opportunity and Affirmative Action employer. Veterans are encouraged to apply. For complete information on Veterans' hiring programs with the WI Department of Veteran's Affairs, .

Final date to receive applications

The Final date to receive applications is July 1, 2026 at 11:59 pm.

Applicants are strongly encouraged to allow ample time to finalize their applications keeping in mind that technical assistance is only available Monday through Friday 7:45 am - 4:30 pm. Late or incomplete applications will not be accepted.