Program Assistant II

Responsibilities

• Provides advanced administrative and program support for the School of Nursing and Health Professions (SoNHP).
• Supports daily operations of professional programs while ensuring compliance with University, State Board of Nursing, and accreditation requirements.
• Coordinates and processes student clinical site placements with public and private agencies.
• Maintains accurate compliance records and manages confidential data in multiple digital systems.
• Assists with program marketing, recruitment, retention, and graduation activities.
• Collaborates across campus to ensure smooth processes and reviews program materials for accuracy and compliance.
• Serves as a primary contact for prospective and current students, faculty, staff, and community partners, requiring exceptional customer service and professional communication.

• Demonstrated ability to draft clear, grammatically correct correspondence and professional documents (e.g., emails, reports, or letters), and to communicate ideas effectively through phone conversations and/or meetings.
• Professional experience in an academic/administrative/clerical office role.
• Professional experience with Microsoft Office Suite, including advanced functions and demonstrated experience learning new (academic or software) programs quickly.
• Proven experience managing multiple projects or tasks simultaneously, prioritizing responsibilities, and consistently meeting deadlines in a fast-paced environment.