Residential Scheduler - Oshkosh

Job Details

Job Details:
Level: Experienced,

Job Location:

Oshkosh Office - Oshkosh, WI 54901, Position Type:
Full Time, Salary Range: $20.00 - $20.00 Hourly,

Travel Percentage :
Negligible, Job Category:
Other, Positions with a

Purpose:

Exceptional People, Extraordinary Care!

Clarity Care is looking for a Residential Scheduler!

As a healthcare organization, we offer careers that can make a difference to people who need your help.

Acrence to people who need your help.

Clarity Care is a nonprofit organization dedicated to supporting individuals with varying abilities so they can lead independent, fulfilling lives within their communities. Guided by a strong mission, vision, and set of core values, we strive to be Wisconsin’s provider of choice for compassionate, high-quality care. We pride ourselves on delivering services with respect, integrity, and a deep commitment to the people we serve.

Our team members help empower individuals by offering personalized programs that honor each person’s uniqueness and potential.

The Residential Scheduler supports the day-to-day operation of the scheduling department. They provide support to other scheduling staff, direct care staff, and management in the following functional areas: telecommunication, electronic communication, timecard verification, data entry, customer service, departmental support, and scheduling.

• Understand the Residential Group Homes, their Needs and Outcomes.
• Utilize and maintain the Paycom Scheduling Software Program leading to appropriate Member Care, accurate schedules, and increased internal and external customer satisfaction.
• Ensure proper implementation and usage of all Paycom Scheduling functions across Residential facilities, to include future enhancements.
• Establish New Hires in their On the Job training schedules.
• Schedule employees to fill staffing vacancies, meet Member needs and to maintain staffing requirements, i.e., with call‑ins, picked‑up shifts, and arrangement of hours.
• Enter call‑ins in the absentee database.
• Ability to multi-task and ability to work in a fast paced environment with excellent internal and external customer service skills.
• Answer phones and text messages with professionalism and respond appropriately to the needs of our internal and external customers.
• Assist in supporting and sustaining scheduling programs and processes such as:
  Float program, Minor program, ensuring employee placement satisfaction, maximum utilization of working hours, etc.
• Maintain, process, and update all related calendars to fulfill Member, company, and employee staffing needs.
• Communicate open hours to employees, management staff, and other scheduling staff in efforts to ensure adequate staffing.
• Listen and respond to internal and external customers’ needs and concerns in a professional manner. Work with the Team to politely resolve such.
• Perform typing, data entry, and clerical duties accurately and completely to ensure reliability and accountability.
• Assist with on-call responsibilities for evenings, weekends, and holidays on an established alternating schedule or needed basis.
• Provide reports and assistance to management and other departments as directed.
• Maintain and update hours authorized and Member/employee placements.
• Work cooperatively with other scheduling staff, direct care staff, and management working towards meeting overtime reduction goals.

• Competitive Wages
• Weekend Shift Premium- $1.00/hr
• Health, Dental, Vision, Retirement Plan and more!
• Room for advancement
• Company Discounts
• Paid Training
• Paid Time Off(accrues after 1st full month)
• Daily Pay

• A Bachelor’s degree in Human Services, Psychology or Supply Chain Management. An…