Disability Services Advisor

Position Title

Disability Services Advisor

Academic Staff

Regular

Disability Services Advisor

Reporting to the Center for Accessibility & Disability Resources Director, the Disability Services Advisor is a team‑oriented professional who exercises discretion and independent judgment in decision‑making. The role focuses on the supplemental services of the Project Success program and oversees key administrative and programmatic functions, including assessing student support needs, training student mentors, and assisting the CADR with compliance‑based needs, campus support, and professional collaborations.

• Recruit and retain Project Success mentors and CADR student employees
• Orient student employees and mentors, providing training for CADR procedures, office operations, and information confidentiality
• Develop and maintain a Project Success student mentor training system and orientation materials
• Supervise student employees and mentors, including scheduling and evaluating staffing needs
• Supervise and collaborate with program Graduate Assistants, as applicable
• Maintain appropriate hiring and renewal paperwork for student employees and mentors, following UW Oshkosh procedures
• Oversee student employee and mentor mandatory training to ensure compliance

• Assist with maintaining and updating the disability services database
• Review and assist disability service advisors with consultations for student accommodation requests
• Participate in regular CADR accommodation consultation meetings for complex or unique accommodation requests
• Assess CADR technology and resource needs, assisting the Director with procurement as appropriate
• Serve on committees and work groups to share a disability services and student accommodation compliance perspective
• Create and maintain accurate case notes for student meetings and requests
• Remain current with all relevant institutional, system, and federal policies for student accommodation and compliance

• Collaborate with the CADR Director and Disability Services Advisors to create and/or update campus support and training resources
• Host workshops, student panels, and attend campus engagement opportunities
• Serve as the primary contact for UWO Graduate programs and the Honors College for accessibility support and communication

• Recruit and train student mentors to provide organizational tutoring services
• Evaluate consistency and impact of program services, collecting and sharing outcome data as appropriate
• Attend transition and recruitment events to promote the Project Success program in collaboration with the UWO Admissions Office
• Facilitate prospective student and family meetings and attend on‑campus recruitment events to share Project Success information, along with CADR resources

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Starting at $46,200 commensurate with experience

• Demonstrated experience working with students in an educational, advising, or support services setting
• Knowledge of federal regulations related to disability services in higher education, including ADA, Section 504, and FERPA
• Experience coordinating student support services, accommodations, or case management
• Experience recruiting, training, and/or supervising student employees, mentors, or peer educators
• Strong organizational skills with the ability to manage multiple responsibilities, maintain accurate records, and meet deadlines
• Demonstrated ability to exercise independent judgment, discretion, and uphold student confidentiality and privacy
• Effective written and verbal communication skills, with the ability to collaborate with students, faculty, staff, and campus partners
• Ability to assess student needs and connect individuals to appropriate resources and services

• Experience working in a higher education disability services office, including coordination of accommodations and participation in accommodation request review and consultation processes
• Experience interpreting and applying ADA, Section 504, and related compliance requirements within a college or university setting
• Demonstrated experience developing, implementing, or managing student success programs such as tutoring, mentoring, or supplemental instruction initiatives
• Experience supervising and developing student staff, including training program design and performance evaluation
• Experience utilizing disability services or case management systems (e.g. AIM, Accommodate, or similar) and maintaining detailed case documentation
• Experience assessing program effectiveness, including collecting, analysing, and reporting data to support continuous improvement
• Knowledge of accessibility best practices, universal design principles, and strategies for supporting individuals with…