Loan & Title Specialist

Loan and Title Specialist at Bergstrom GM of Oshkosh – Salary: $42,000 – $50,000 per year. This full‑time position is located in Oshkosh, WI 54904.

• Loan Processing:
  Prepare and process loan applications, ensuring accuracy and compliance with all regulations and company policies.
• Title Management:
  Handle all aspects of vehicle titling, including preparing and submitting title applications, resolving any title-related issues, and coordinating with state agencies.
• Guest Interaction:
  Work directly with guests to explain financing options, answer questions, and provide support throughout the loan and title process.
• Compliance:
  Ensure all paperwork and documentation meet state and federal regulations, including privacy laws, credit application policies, and finance disclosures.
• Documentation:
  Maintain accurate records of all loan and title transactions. Prepare reports and reconcile accounts as needed.
• Collaboration:
  
  Work closely with the sales and finance teams to provide a seamless experience for our guests. Communicate effectively with financial institutions to manage loan approvals and funding.

Monday–Saturday (5‑day work week). Monday–Thursday shifts between 8:00AM and 7:00PM (two early shifts 8:00AM–5:00PM and two late shifts 10:00AM–7:00PM). Friday: 8:00AM–6:00PM. Saturday: 8:00AM–5:00PM. Scheduled 3 Saturdays per month, with one weekday off during those weeks.

• Experience:
  
  Previous experience in automotive finance, loan processing, or title management is preferred.
• Knowledge:
  Strong understanding of loan processing procedures, title regulations, and automotive sales processes.
• Attention to Detail:
  Exceptional attention to detail and organizational skills; ability to manage multiple tasks simultaneously.
• Guest Service
  
  Skills:
  
  Excellent communication and interpersonal skills with a focus on delivering exceptional service.
• Technical
  
  Skills:
  
  Proficiency with finance and title software, as well as standard office applications (e.g., Microsoft Office).
• Education:
  
  High school diploma or equivalent is required; additional certification in finance, accounting, or a related field is a plus.

• Competitive Compensation
• Comprehensive Benefits:
  Medical, Dental, Vision, Short and Long Term Disability, and Life Insurance (for full‑time team members)
• Generous Time Off:
  Two weeks of PTO starting on your first day (for full‑time team members)
• Exclusive Discounts on vehicles, service, and parts
• 401(k) plan with company match (for full‑time team members)
• Paid holidays (for full‑time team members)
• Wellness Support:
  Wellness Program, Free Team Member Clinic, Access to a Free Health Coach, Employee Assistance Program
• Team Recognition:
  Employee Referral Program
• Career Development:
  Ongoing training and opportunities for growth and advancement