Loan Documentation Specialist

Loan Documentation Specialist Job Description

The Loan Documentation Specialist is responsible for coordinating the preparation, review, and completion of loan and lease documentation packages in compliance with internal policies, regulatory guidelines, investor standards, and state-specific requirements. This role operates in a structured, on-site, paper-based environment and supports time‑sensitive processes, including the release of loan collateral upon payoff and management of vehicle titles across all 50 states.

The position requires regular interaction with internal teams, customers, and external partners such as DMVs, dealerships, brokers, and title companies to resolve inquiries and obtain necessary documentation. Working within service level agreements and legal timelines, the role demands strong attention to detail, organization, and the ability to manage multiple tasks in a high-volume, deadline‑driven setting, while supporting closing and funding activities as applicable.

• High school diploma or equivalent
• Typically two to four years of relevant experience

• Basic knowledge of legal documents supporting loan or lease processing
• Basic understanding of closing and funding procedures, underwriting requirements, credit policies, and regulatory guidelines
• Ability to work effectively and accurately in a fast-paced, high-volume, production environment
• Strong organizational skills and attention to detail
• Effective verbal and written communication skills
• Ability to identify, resolve, and elevate complex issues with minimal guidance
• Demonstrated critical thinking and problem‑solving skills related to documentation and processing
• Ability to learn and navigate documentation systems and automated processing tools
• Demonstrated initiative as a self‑starter with the ability to manage workload independently and seek additional work when available
• Willingness to learn, apply feedback, and adapt to structured processes and evolving procedures

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer‑funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Salary Range: $20.00 – $22.50

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.