AVP of Mortgage Loan Origination

Verve

Job Description:

AVP OF MORTGAGE LOAN ORIGINATION Pay Grade 14

JOB TITLE:

AVP of Mortgage Loan Origination

REPORTS TO:

Chief Growth Officer DEPARTMENT:
Mortgage Sales EXEMPT OR NON-EXEMPT:
Exempt POSITION SUMMARY The AVP Mortgage Loan Origination is responsible for driving mortgage growth through high-impact leadership, coaching, and sales strategy. This role leads and develops a team of Mortgage Advisors across multiple markets with a focus on increasing team production, strengthening pipeline discipline, and creating the conditions for consistent, sustainable volume growth.

This leader plays a critical role in advancing Verve’s Digital First. Relationship Always. Strategy, ensuring a seamless, compliant, and consultative mortgage experience from application through closing.

Success in this role is defined by overall team production, member experience, coaching effectiveness, sales execution, and strong cross-functional partnership.

POSITION RESPONSIBILITIES General Responsibilities Leadership & Team Development Lead, coach, and develop Mortgage Advisors to achieve production, pipeline, and member experience goals

Establish clear expectations, conduct regular coaching and performance reviews, and build a high-performing, accountable team Support recruiting, onboarding, and ongoing development to strengthen team capability and bench strength

Mortgage Sales Leadership & Volume Growth Lead team-level mortgage production strategy to increase application volume, funded loan volume, and overall market impact

Coach Mortgage Advisors on sales activity, pipeline management, referral development, and consultative member conversations

Identify opportunities to strengthen referral channels, improve conversion, and remove barriers that limit production growth

Performance & Business Management Monitor team and individual production, pipeline health, sales activity, and key performance metrics to ensure team goal achievement

Use data and reporting to identify trends, inform coaching, adjust strategy, and drive higher team production

Contribute to mortgage sales strategy, market growth, and cross-functional initiatives

Support incentive plan alignment by reinforcing team-based production outcomes and reducing conflict between personal production and leadership responsibilities

Member Experience & Operational Excellence Ensure a seamless, timely, and transparent mortgage experience from application through closing

Partner with operations and underwriting teams to improve efficiency and reduce process friction

Serve as an escalation point for complex member or loan situations

Compliance & Risk Management Ensure adherence to all mortgage regulations, internal policies, and ethical origination practices

Maintain required licensing (NMLS) and reinforce compliance standards across the team Promote accurate, complete, and compliant loan application practices

Collaboration & Leadership Alignment Partner across the organization to strengthen referral channels and member relationships

Communicate performance trends, risks, and opportunities to senior leadership

Represent Verve in the community and industry as needed.

Additional duties as assigned.

EDUCATION AND EXPERIENCE Bachelor’s degree in business, finance, or a related field preferred (experience may be substituted).Minimum of five (5) years of residential mortgage origination, mortgage sales leadership, or related mortgage production experience required.

Minimum of two (2) years of leadership, coaching, or team lead experience required.

Prior experience within a credit union or community-based financial institution strongly preferred.

KEY COMPETENCIES Leadership &

Coaching:

Ability to lead, inspire, and develop a sales team while fostering accountability and engagement.

Mortgage Expertise:
Deep knowledge of mortgage products, origination processes, secondary market requirements, and regulatory compliance.

Sales Performance Management:
Strong ability to lead team production, strengthen pipeline discipline, and coach for increased volume.

Member Experience Focus:
Commitment to consultative, relationship based service.

Risk & Compliance Awareness:
Strong judgment related to lending risk,…