Surgery Scheduler - Pain Management

Major Responsibilities

• Coordinates scheduling of surgical procedures between physicians and their offices, available OR specialty time, anesthesia, and other departments (e.g., X-ray, MRI, CT).
• Coordinates and communicates changes to existing schedule with appropriate departments/staff and makes adjustments to ensure maximum utilization of rooms and equipment.
• Schedules next day and beyond surgical procedures.
• Maintains and updates surgery assignments.
• Prints and distributes future OR schedules to all appropriate areas.
• Notifies providers with schedule changes and additions.
• Obtains necessary lab work, x-rays, H&P as applicable.
• Processes patient charges and calculates based on procedure type, length of procedure, and supplies used.
• Reviews revenue to ensure charges are entered for every patient.
• Runs reports and verifies correct entry of codes and updates charges if errors are made.
• Answers, screens, triages, prioritizes, and determines urgency of incoming calls.
• Acts as a resource to providers, staff, patients and families.
• Operates and troubleshoots office equipment, arranges for maintenance repairs as necessary.
• May maintain inventory of office supplies, and complete and submit supply orders to replenish stock.

• None Required.

• High School Graduate.

Typically requires 1 year of experience in a health care setting performing customer service functions that may include experiences in scheduling, registration, insurance authorization and/or patient billing.

• Demonstrated knowledge and proficiency with medical terminology; basic knowledge of medical insurance plan terminology.
• Excellent communication skills; ability to effectively communicate with a variety of patients, staff and physicians. Able to read and understand verbal and written instructions.
• Excellent interpersonal and customer service skills.
• Excellent organization and prioritization skills. Ability to work in a fast‑paced environment with changing priorities and short deadlines.
• Must have a high attention to detail.
• Proficient computer skills including experience in using Microsoft Office or similar applications, and electronic mail.

• Must be able to sit approximately 90% of the workday.
• Must be able to lift up to 10 lbs. occasionally.
• Operates all equipment necessary to perform the job.
• Exposed to a fast‑paced, high noise‑level office environment.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.