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Concierge Lounge Attendant

Job in Oshkosh, Winnebago County, Wisconsin, 54901, USA
Listing for: HorseShoe Beverage Company
Full Time position
Listed on 2026-08-04
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services
Salary/Wage Range or Industry Benchmark: 14 - 16 USD Hourly USD 14.00 16.00 HOUR
Job Description & How to Apply Below
  • Location 1 North Main St,Oshkosh, WI, 54901,United States
  • Base Pay $14.00 - $16.00 / Hour
  • Employee Type Part Time
  • Manage Others No
Contact information
  • Email c

Oshkosh Marriott Waterfront Hotel

Join the team behind one of the most exclusive spaces in the hotel. As our Concierge Lounge
Attendant
, you’ll be the warm, welcoming presence that makes Marriott Bonvoy Elite members and VIP guests feel truly valued. From creating a polished lounge atmosphere to offering concierge-level service, you’ll help deliver the elevated experience the lounge is known for.

This role is perfect for someone who loves connecting with guests, takes pride in a clean and well-run space, and enjoys being part of a high-standard hospitality environment.

What You’ll Do

Welcome every lounge guest with genuine hospitality, professionalism, and warmth

Provide personalized assistance, including local recommendations, hotel information, and concierge-style support

Maintain a strong, attentive presence in the lounge to anticipate guest needs

Resolve guest concerns promptly or elevate to leadership when appropriate

Uphold all Marriott brand and service standards

Set up, monitor, and maintain breakfast, evening hors d’oeuvres, snacks, and beverage offerings

Keep food displays fresh, stocked, and visually appealing throughout service periods

Assist with basic food prep, replenishment, and safe food-handling procedures

Maintain cleanliness and sanitation of all food service areas, tables, and equipment

Ensure the lounge remains organized, inviting, and “guest-ready” at all times

Clear and reset tables to maintain a seamless flow

Monitor access to ensure only eligible guests enter the lounge

Report maintenance issues, supply needs, or equipment concerns promptly

Maintain knowledge of Marriott Bonvoy tiers, benefits, and lounge access policies

Support inventory control and communicate supply needs

Assist with VIP activations or special events in the lounge

Complete opening and closing procedures accurately

Maintain a neat, polished, professional appearance

Follow all safety, security, and company policies

Support leadership and assist with additional tasks as needed

What Makes You a Great Fit

You’re warm, attentive, and naturally guest-focused

You take pride in creating a clean, polished, welcoming environment

You enjoy working independently while still being part of a team

You’re proactive, reliable, and detail-oriented

You uphold high standards of professionalism and hospitality

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