Front Office Manager

Marathon, United States | Posted on 09/10/2026

Homma Talent is a specialized hospitality recruitment agency whose vision is to bridge the gap in the hospitality industry's labor shortage in the U.S. by creating a better future for Mexican and Canadian talent.

A modern luxury oceanfront resort in Marathon with stunning views from every room, seeks an experienced Front Office Manager to lead guest services and ensure seamless arrivals, departures, and overall guest satisfaction.

Key Responsibilities:

• Oversee all Front Desk, guest services, and front office operations.
• Lead, coach, and develop the front desk team to deliver personalized, high-touch service.
• Manage daily shift operations, room inventory, and guest accounts.
• Handle escalated guest concerns and maintain high satisfaction scores.
• Collaborate with Housekeeping, Reservations, and other departments for efficient operations.
• Monitor performance metrics and implement improvements in service and revenue (upselling, etc.).
• Ensure compliance with resort standards and security protocols.

• 4+ years of front office management experience in a luxury resort or hotel.
• Bachelor's Degree in Hospitality/Tourism Management.
• Strong leadership, problem-solving, and guest relations skills.
• Proficiency with property management systems (PMS).
• Excellent communication and interpersonal abilities.
• Flexible schedule with availability for all shifts as needed.
• Passion for luxury hospitality in a beachfront setting.
• Due to visa restrictions, at themoment we are only accepting candidates from Mexico and Canada.
  The limitation to Mexican and Canadiannationals is a legal requirement tied to the specifics of the TN visa, not apreference of the employer.
• Insurance plans
• 401(k)
• Additional benefits from the EOS Guide
• Housing
• Onsite housing: $2,600 per month (all utilities included), 2-bedroom unit with 1 bathroom and balcony
• Offsite housing: $1,450 per month for a 1-bedroom apartment (all utilities included)