Lead ServiceNow Developer
Job in
Oshkosh, Winnebago County, Wisconsin, 54901, USA
Listed on 2025-12-01
Listing for:
Softworld, a Kelly Company
Full Time
position Listed on 2025-12-01
Job specializations:
-
IT/Tech
IT Consultant, IT Project Manager, Systems Developer, Cloud Computing
Job Description & How to Apply Below
Overview
Lead Service Now Developer – Direct Hire Opportunity. Fortune-ranked global manufacturer seeking a skilled Lead Service Now Developer to guide the design, development, and optimization of enterprise-level digital solutions within the Service Now ecosystem.
Client Location: Oshkosh, WI
Jobsite Location: Hybrid – 3 days onsite at Oshkosh, WI, Hagerstown, MD, or McConnellsburg, PA
Responsibilities- Lead the design, development, and implementation of Service Now solutions tailored to enterprise requirements.
- Drive platform upgrades, enhancements, and new feature deployments.
- Collaborate with cross-functional teams to analyze needs, propose solutions, and translate business objectives into technical deliverables.
- Ensure platform security, data integrity, and performance optimization.
- Create and maintain technical documentation, architecture diagrams, and process flows.
- Lead and mentor developers on best practices within ITSM, ITAM, and ITOM domains.
- Identify automation and AI/ML opportunities to increase efficiency and self-service capabilities in collaboration with business units.
- Integrate systems using REST, SOAP, and JSON APIs for seamless connectivity.
- Manage special projects focused on ROI, innovation, and digital transformation.
Service Now | ITAM | ITOM | CMDB | Boomi | REST APIs | SOAP | JSON | ITIL | COBIT | Dev Ops | Agile | SDLC | AI/ML-driven automation | Data integrity & performance optimization
Qualifications- Bachelor’s degree in Computer Science, Information Technology, or related discipline
- 7+ years of experience managing enterprise IT platforms, including Service Now
- 5+ years of Service Now development or implementation experience
- Service Now certifications (Certified Application Developer or Implementation Specialist preferred)
- Strong understanding of ITIL, COBIT, and Agile/Dev Ops frameworks
- Experience leading Service Now implementations, integrations, and custom modules
- Excellent communication, leadership, and stakeholder management skills
If you’re open to learning more, please respond at your earliest convenience.
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