Embroidery Finishing Team Lead - 1st Shift

HOURS: Monday – Friday 7am-3pm

REPORTS TO: Embroidery Finishing Supervisor

FLSA STATUS: Non-Exempt

PAY: $22.50 + based on experience

Pre-employment Screening: Background Check, Education Verification, References, Drug Test

We work with businesses and organizations of all kinds to provide them with personalized promotional products. A small part of their job is the biggest part of ours – that’s why one of our core values is to provide remarkable service. When you work here, you’ll be treated with the same level of respect and positive attitude.

As an embroidery finishing team lead, you make the 4imprint brand come alive by leading and directing the embroidery finishing department in order flow and prioritization for on-time delivery of our products to our customers.

Here’s what a typical day might look like. (These are the essential functions of the job). Other duties may be assigned.

• Demonstrate the eight core principles that guide every 4imprint teammate on a daily basis:
  Honesty, Curiosity, Collaboration, Flexibility, Accountability, Empathy, Positive Attitude, Humility.

• Coordinate daily with the manager/supervisor to assess workload, priorities, staffing needs, and progress toward goals.
• Train new and temporary employees, document process changes, and support onboarding and development plans.
• Serve as the first point of contact for technical or workflow questions and temporarily fill in for the manager when needed.
• Lead assigned projects and participate in process/quality audits to support continuous improvement.
• Help communicate schedules, assignments, expectations, and feedback to team members.
• Address team concerns, promote a respectful and collaborative culture, and recognize positive performance.
• Prioritize and assign orders to meet in‑hand dates, verify shipping methods, and communicate issues or resolutions with customer service.
• Monitor and document production capacity and partner with the supervisor to ensure quality standards for embroidery, garments, and packaging.

• Remove embroidery backing, trim excess threads, and complete final quality inspections.
• Sort garments/items by color and prepare them for the next processing step.
• Fold, tag, bag, and package products according to work order instructions.
• Prepare orders for shipping, including completing paperwork and box labels.
• Support operators by unpacking, staging products, and assisting with machine setup.
• Serve as backup for embroidery machine operators when needed.
• Participate in training, seek development opportunities, and assist other areas when time allows.

• Someone who can communicate effectively as well as work independently and as a team player.
• A multi-tasker who is ready to use critical thinking skills and make decisions when needed seeking counsel for issues requiring additional guidance.
• Meeting or exceeding the job expectations for your current role.
• Comfortable sharing and receiving feedback.
• Able to coordinate, lead and follow-up on action items from individual and team meetings.
• Organized and able to effectively prioritize tasks.
• Effective at disseminating information to new team members flexing to their preferred learning and communication style.
• Someone who enjoys change and trying new things.
• Fluent with computers, alphanumeric data and working with small objects (i.e. threading needles).

• High school diploma or equivalent.
• What if I don’t have a high school diploma or equivalent?
  • 4imprint is an organization committed to learning and curiosity. We’ll work with you on your journey to earning this equivalency, within your first 1 year of employment.
• Experience working in a fast-paced production environment.
• Prior experience with quality control.
• Please refer to the physical requirements form for details on the physical requirements of this role.

• Regular and predictable attendance.
• Ability to effectively communicate with others (verbally and in writing).
• Work will be performed at 4imprint, Oshkosh.

An individual in this position must be able to successfully perform the essential duties, responsibilities, and…