Quality Systems Coordinator

Job Description

Accelerate the possible by joining a winning Amcor team that's transforming the packaging industry and improving lives around the world.

At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It's our core value and integral to how we do business.

Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win - adapting quickly in an ever changing world - and make smart choices to safeguard our business, our communities and the people we serve for generations to come.

And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.

To learn more about playing for Team Amcor, visitwww.amcor.comILinked

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The Quality Systems Coordinator works with cross functional teams to support customer complaint resolution, supports the food safety program, and supports all required compliance initiatives. This role plays a significant role in remediation of customer complaint trends and related issues that create opportunities for continuous improvements (CI) throughout the site.

• M-F 8 Hour Day Shift

• Champion customer related quality activities ensuring the established systems satisfy internal and customer specifications and regulatory requirements.
• Ensure that food safety and quality systems satisfy and meet at all times all customer specifications, internal and regulatory requirements (ISO, GMP, FDA).
• Ensure continued compliance to certified standards (IMS, FSSC 22000) to ensure successful audit outcomes.
• Ensure document control system is adequately managed with regular and timely document review completion, document modification management, and new document releases.
• Lead the Food Safety Team to support the food safety program and initiatives to ensure top quality product is produced and all expectations for food safety are met and exceeded.
• Engage with cross-functional teams to identify system and compliance gaps with proposed resolutions.
• Work with operations and other teams to audit for effective and sustainable Corrective Actions.
• Reduce internal quality issues to meet and exceed set targets.
• Engage in risk assessment process; identification, control and management utilizing risk assessment tools such as FMEA and HACCP.
• Participate in CAPA steering committee and lead assigned CAPA and continuous improvement activities.
• Processing and completing internal information gathering associated with all customer notifications.
• Creating and assigning internal, supplier, or plant to plant complaints.

• Must have effective communication skills to execute quality programs and communicate with employees at all levels of the plant.
• Strong Organizational skills and detail oriented.
• Collaboration and Influencing of peers, production staff and leadership.
• Strong Customer Service Focus.
• Demonstrate Energy, Empowerment and Execution.
• Lives Amcor Core Values and leads by example.

• Experience with Microsoft Office Suite required.
• 2+ years of relevant working experience in Quality.
• Experience in a Quality and/or Food Safety Role preferred.
• Experience in operations, process engineering and/or process control preferred.
• Knowledge of HACCP/FSSC 22000/SQF/BRC/IMS and ISO 13485/9001 preferred.
• Six Sigma Green Belt preferred.
• Some domestic travel to be expected (