Quality Director

About Oshkosh Defense

Oshkosh Defense stands behind those who dedicate their lives to protecting others. As an industry‑leading tactical vehicle manufacturer, every day we strive to meet or exceed our customers' ever‑changing needs with next generation defense technologies and advanced systems. We operate with unparalleled commitment to those who depend on our products and services worldwide to perform their missions.

The Quality Director will play a key leadership role in ensuring the highest standards of quality across the entire product lifecycle. The individual will develop and implement a total quality management system within the business unit that fully integrates with the Oshkosh Operating System. This role balances strategic direction with day‑to‑day quality performance and will lead a highly motivated team.

• Implement systems and processes that improve quality, increase customer satisfaction, and reduce the cost of poor quality.
• Serve as a key member of the Oshkosh leadership team, providing guidance and counsel on the strategic direction for quality within the business unit.
• Apply lean and continuous improvement techniques to enhance operational excellence and quality.
• Oversee total quality for defense products, including product quality, process improvements, supplier quality, engineering quality, and operations, to resolve quality‑related issues and drive improvements.
• Ensure best practices through the integration of technology and information systems affecting value, reliability, quality and cost of products and services.
• Improve processes related to new product introductions, relocation of product manufacturing, launches of new manufacturing techniques and product components, and changes in technology.
• Engage engineering, marketing, and other functions in new product and service development activities to ensure that customer specifications are clearly identified, agreed, and implemented at early stages.
• Establish policies and procedures based on ISO 9001 standards.
• Partner with Commercial Global Procurement and Supply Chain teams to assure quality of purchased products and services from outside suppliers.
• Ensure operational quality metrics are established, reviewed, and action items are executed to drive improvement.
• Create processes within defense to ensure that product or service performance is in conformance with customers’ expectations prior to market launch.
• Establish customer satisfaction metrics and analyze statistical data for the defense business unit.
• Provide oversight on audits when required to respond to customer complaints and internal reports.
• Work directly with customers to identify issues, communicate findings, define outcomes, and take corrective actions that include preventative measures.

• Bachelor’s degree in business administration or related field.
• 10+ years of related experience.

• Quality Management certification.
• Six Sigma certification.
• MBA.
• Proven ability to create and execute a strategy to significantly improve quality processes and product quality.
• Expertise in managing world‑class total quality management with a proven record of quality improvement measures.
• Excellent written and verbal communication skills, including the ability to develop consensus and drive all business units to achieve quality goals.
• Ability to summarize and present to top‑level management.
• Highly effective at leading and managing.
• Exceptional skills in leadership, consulting/coaching, analytical and problem‑solving, and strong business acumen.
• Experience in establishing performance metrics and holding people accountable for results.
• Record of building a highly effective and successful team through succession planning, mentoring, top‑grading, and personnel development programs.
• Strong understanding of, and ability to, implement operational best practices.
• Proven record in implementing ISO 9001 standards.
• OSK
  1917.

$ – $

The above pay range reflects the minimum and maximum target pay for the position across all U.S. locations. Within this range, individual pay is determined by various factors, including the scope and…