Quality Specialist

Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world.

At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.

As Quality Assurance Analyst you will be responsible for testing, analysis, maintenance, preparation and support of audits, assist with customer complaints and corrective action, ensure and set best practices for quality lab, participation in CI efforts and back up for Quality Manager as needed.

• Acts as a safety leader. Demonstrates safety leadership by complying with all safety rules, policies, regulations and procedures; participating in safety programs, and encouraging employee involvement from all employees in all safety activities.
• Supports all written safety programs and safety training. Able to conduct all the QC tests as needed.
• Analyze QA and/or other data for trends and issue reports as needed.
• Use various statistical analyses to solve business/quality problems.
• Monitor and recommend improvements to critical inputs into the processes.
• Assures that test equipment within the Quality Department is functional and appropriate.
• Conduct internal and supplier audits as needed.
• Prepare for and assist with customer audits.
• Support customer launches.
• Assist with customer complaints and corrective action process.
• Support investigations and follow up on corrective actions.
• Coordinate, conduct and review equipment calibrations.
• Ensure the smooth working of the quality laboratory: equipment maintenance and service contracts.
• Determine/capture best laboratory QC/QA practices.
• Coach Operations staff to ensure understanding/compliance with customer expectations.
• Participate in continuous improvement projects as needed.
• Interface with all departments and personnel:
  Production, Technical, Customer Service, Operations, Management, Shift Supervisors, Maintenance, etc.
• Perform other duties in the QA department as needed.
• Substitute for the Quality Manager as needed.

• Excellent communication skills and the ability to interact with all personnel.
• Training or experience with FSSC 22000 standards and GMP’s.
• Must have strong time management skills to handle multiple ongoing projects.
• Computer skills – including Microsoft Word and Excel.
• Statistical analysis program experience is desired.
• Working knowledge of statistical analysis techniques and software tools.
• Green Belt certification is beneficial.
• A general familiarity with manufacturing operations.
• A working knowledge of various converting raw materials would be a plus.
• Ability to work independently with minimal supervision.

2–4 years college degree in Engineering or other technical field or equivalent.

3–5 years previous experience working in a Manufacturing or Quality environment desired.

1+ year of experience in a comparable position, specifically analyzing problems and resolving customer issues, in a manufacturing environment.

A thorough understanding of common Quality and Problem Solving tools such as ISO, FSSC 22000, Statistical Analysis, Pareto Charts, Histograms, Brainstorming, etc.

Knowledge of problem‑solving techniques, continuous improvement tools and methodologies (such as Six Sigma).

Must be proficient in Microsoft Office and Minitab.

We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win.

• Our people are engaged and developing as part of a high-performing Amcor team.
• Our customers grow and prosper from Amcor’s quality, service, and innovation.
• Our investors benefit from Amcor’s consistent growth and superior returns.
• The environment is better off because of Amcor’s leadership and products.

Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration…