Bakery Clerk

Location

Oshkosh, WI 54904

Festival Foods is a Wisconsin grocer committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate more than 40 full‑service supermarkets across the state of Wisconsin.

Job Title: Bakery Clerk
Reports To: Bakery Department Manager

In this role you will be at the heart of our bakery operations, ensuring every guest receives exceptional service. You will assist guests in finding bakery items, take special orders with precision, and package products with care.

• Provide Exceptional Guest Service
  • Assist guests in locating specific bakery items and handling special requests with care.
  • Take accurate orders for cakes and other custom bakery products.
  • Answer phone calls courteously and helpfully, providing information and assistance as needed.
• Merchandising
  • Package and price items, maintaining quality and minimizing waste.
  • Replenish bakery products to ensure availability and appealing display standards.
  • Monitor and manage stock levels, restocking products promptly to meet demand.
• Food Safety
  • Ensure product freshness and presentation by rotating stock and removing outdated items.
  • Maintain cleanliness and organization of work areas, shelves, and the sales floor.
  • Adhere to food safety protocols and maintain accurate records.
  • Uphold Festival's quality standards, ensuring product quantity expectations are met promptly.
• Flexibility: Perform other duties as needed to support the team.
• Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.

• Customer Focus: Ability to deal tactfully and effectively with guests and all personnel.
• Communication
  
  Skills:
  
  Good oral and written communication skills.
• Safety Awareness: Complete understanding of all safety requirements and company safety policies.

• Standing for extended periods of time (80% of time)
• Lifting up to 50 pounds on an occasional basis (20% of time)
• Frequently near moving machinery (50% of time)
• Occasional exposure to extreme temperatures (20% of time)

This position offers flexibility for both part‑time and full‑time hours, including mornings, afternoons, evenings, weekends, and holidays based on your availability.

• Associate Discount: 15% off grocery purchases for you and your immediate household.
• Weekly Pay & Premium Pay: Hourly associates are paid weekly. Part‑time associates receive a $1 premium per hour on Sundays and select holidays. Hourly full‑time associates receive time and a half on Sundays and select holidays.
• Two‑Week Advanced Scheduling: Schedules are provided two weeks in advance, offering greater predictability and flexibility.
• Vision & Dental Insurance: Part‑time and full‑time associates are eligible for vision insurance and two dental coverage options that fit your needs.
• Support Programs: Includes 3 weeks of paid parental leave, a fitness reimbursement program, an Employee Assistance Program, and LEAPCare Coaches for confidential care related to various personal issues.
• 401(k) Plan: Offers a 401(k) with an annual discretionary match to help associates reach retirement savings goals.
• Equal Employment Opportunity: Festival Foods is committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top‑notch team of skilled, experienced, and service‑oriented associates.