Cashier, Retail

Company Overview

We are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.

At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.

Join our team as a Festival Foods Cashier!

Job Title:

Cashier.

Reports To:

Guest Service Department Manager.

Are you looking for a role in a helpful, fun, and guest-focused environment? We are seeking Cashiers to join our team and provide outstanding service to our customers (which we refer to as guests). As a key part of our retail and grocery store team experience, you'll ensure every shopper leaves ready to "boomerang" back again.

Providing excellent guest service is at the heart of what we do. Whether it’s a friendly greeting, answering questions or addressing guest concerns, you’ll handle each interaction with professionalism and care. Your willingness to help guests with what they need will make a positive impact every day.

• Engage with Guests:
  Engage in friendly conversations, make eye contact, and ensure every guest feels welcome and valued.
• Efficient Transactions:
  Scan grocery items, process sales and handle monetary transactions with care.
• Bagging with Care:
  As needed, bag items thoughtfully to ensure products reach their destination in the condition they left our store.
• Stay Informed:
  Maintain awareness of all promotions and advertisements to assist guests effectively.
• Maintain Order:
  Keep your register station neat and well-stocked with necessary supplies.
• Communication:
  Relay guest requests to the Guest Services leadership team as needed to ensure guest satisfaction.
• Quality Standards:
  Ensure all quality and quantity standards are met, especially during peak times at 10 am and 5 pm.
• Teamwork:
  Perform other duties as needed to support the team.
• Honor Commitments:
  Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.

• Customer Service
  
  Skills:
  
  Ability to engage with guests and provide outstanding retail sales and service.
• Retail
  
  Experience:
  
  Ability to process information and merchandise transactions and handle cash and media at registers.
• Communication:
  Strong ability to communicate effectively with both customers and retail associate team members.
• Accuracy:
  Ability to read, count, and write accurately to ensure precise transactions.
• Equipment Operation:
  Ability to operate all equipment necessary to perform the job.

• The associate must possess the ability to stand in place for long periods of time; walk in the store; bend, stoop and kneel regularly.
• Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate equipment.
• Physical ability to stand for extended periods and to move and handle boxes of merchandise and fixtures throughout the store, which entails lifting, and perform all functions as set forth above.
• Ability to work varied hours/days, including nights, weekends, and holidays, as needed.

The Cashier position is flexible, offering both part-time and full-time opportunities. The work schedule may include mornings, afternoons, evenings, weekends, and holidays based on your availability.

• Associate Discount:
  Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household.
• Weekly Pay & Premium Pay:
  Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
• Two-Week Advanced Scheduling:
  Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
• Vision & Dental Insurance:
  Part-time and full-time associates are eligible for vision insurance and two…