Sales Manager - Business Banking Digital Sales

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career.

Try new things, learn new skills and discover what you excel at—all from Day One.

Leads a team of 12 responsible for engaging and responding to digital customer sales inquiries via inbound call, web, and chat, and driving each interaction to a successful sales outcome. Serves as a collaborative sales leader and performance coach who builds a high-performing culture and develops sales acumen, sales discipline, and pipeline mastery across the team to consistently exceed sales results.

• Lead a digital sales team as a single, accountable revenue owner
• Own the full funnel — guide buyers from first inquiry through to a booked account
• Explore and adopt new tools and technology to improve responsiveness and sales pace
• Set clear sales goals and hold the team accountable to outcomes, not just activity
• Coach and develop the team through enablement, playbooks, and structured feedback
• Ensure a seamless handoff between digital and human touchpoints across the customer journey
• Build the culture, operating rhythms, and standards that drive consistent sales excellence
• Develop and maintain profitable customer relationships that drive retention and growth
• Monitor market trends and competitor activity to inform sales strategy
• Measure success by booked accounts and revenue, inbound conversion, and team responsiveness

Basic Qualifications

• Typically a Bachelor's degree, or equivalent work experience
• Typically two or more years of sales management experience

Preferred Skills/Experience

• Advanced knowledge of sales strategies and new business development
• Experience leading combined sales and support functions
• Knowledge of banking products, operations, and current market trends
• Comfort adopting new tools and technology to improve sales and service
• Strong coaching skills, leadership presence, and a growth mindset
• Effective verbal and written communication and customer-relations skills
• Strong ownership and cross-functional partnership; makes sound decisions independently
• Proven people-leadership experience managing sales and/or customer-support teams
• Demonstrated track record of owning revenue targets and delivering measurable results
• Experience in digital, virtual, or inside sales and inbound demand conversion

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

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