Director of Inside Sales

At Fusion Recruiters, we partner with organizations that are building stronger teams, evolving their businesses, and investing in the people who drive their success — and this opportunity is no exception. We’re excited to support our client in their search for a strategic, hands‑on Director of Inside Sales to join their team.

* This is an onsite position based in Oshkosh.

Reporting directly to the CEO, the Director of Inside Sales will serve as a hands‑on sales leader responsible for leading a team of Inside Sales Representatives while helping the organization build the structure, processes, systems, and accountability needed to support its next phase of growth. This is an opportunity for a leader who can immediately bring strong people leadership, performance management, accountability, and CRM/technology expertise to the organization while helping transition the business from paper‑based processes to greater automation and structure in a thoughtful, collaborative way.

The ideal candidate will bring a minimum of five years of B2B sales experience, with demonstrated leadership experience overseeing inside sales or a combination of inside and outside sales. This is an opportunity for a humble, approachable, and consistent leader to become a meaningful change agent — someone who can understand the business and team first, then introduce the structure, technology, and processes needed to support accountability, scalability, and continued growth.

• Lead, coach, and develop a team of Inside Sales Representatives, creating a culture of accountability, collaboration, performance, and continuous improvement
• Establish clear expectations, performance standards, goals, and accountability measures for the sales team
• Provide consistent coaching, feedback, mentoring, and performance management to help team members grow and succeed
• Build strong relationships with the existing team and broader organization, taking time to understand the business, people, customers, and culture before implementing significant change
• Develop and execute sales strategies that support revenue growth, customer relationships, and the organization's long‑term business objectives
• Drive B2B sales performance through thoughtful goal setting, pipeline management, sales activity, forecasting, and performance measurement
• Establish and maintain effective sales processes, systems, and operating rhythms that create greater consistency, visibility, and accountability
• Evaluate current sales practices and identify opportunities to improve efficiency, eliminate unnecessary manual work, and create scalable processes
• Help lead the organization's transition from paper‑based processes toward greater automation, technology adoption, and digital workflow
• Evaluate CRM capabilities and recommend enhancements, process changes, or technology solutions that improve the sales team's effectiveness
• Establish meaningful sales metrics and dashboards that provide visibility into activity, pipeline, conversion, revenue performance, and other key business indicators
• Use data and reporting to identify trends, opportunities, performance gaps, and areas for improvement
• Partner closely with the leadership team on sales strategy, business growth, organizational priorities, and performance
• Balance strategic thinking with hands‑on execution, remaining close enough to the sales team and customer experience to understand what is happening in the business
• Help build the infrastructure and operating discipline necessary to support the organization's goal of significantly expanding its business over the next five years
• Approach the first 90 days with a focus on learning the business, understanding existing systems and processes, building relationships, assessing team capabilities, and establishing a strong foundation for future performance

• 5+ years of progressive B2B sales experience with demonstrated success driving revenue growth
• Proven leadership experience overseeing inside sales, outside sales, or a combination of sales functions
• Demonstrated ability to lead, coach, develop, and hold sales professionals accountable for performance
• Experience establishing sales…