Sushi Clerk

Additional Considerations (if any):

Night & Weekend Shifts Required

* At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title:

Sushi Clerk

Department:
Hy-Chi

FLSA:
Non-Exempt

General Function:

As a Sushi Clerk, this position will be responsible for filling customer orders, handling food in a safe manner, ordering and receiving products, making sure orders are correct, and labeling, dating, and putting product away. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

Core Competencies:

* Partnerships

* Growth mindset

* Results oriented

* Customer focused

* Professionalism

Reporting Relations:

Accountable and

Reports to:

District Store Director;
Store Manager;
Assistant Managers of Store Operations, Perishables, and Health Wellness Home;
Food Service Director;
Hy-Chi Department Manager;
Assistant Hy-Chi Department Manager;
Service Managers

Positions that Report to you:
None

Primary Duties and Responsibilities:

* Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.

* Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.

* Makes an effort to learn customers' names and to address them by name whenever possible.

* Assists customers by: (examples include)

* escorting them to the products for which they're looking

* securing products that are out of reach

* loading or unloading heavy items

* making note of and passing along customer suggestions or requests

* performing other tasks in every way possible to enhance the shopping experience

* Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders.

* Takes customer orders at the Chinese Express counter.

* Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment. Reviews orders for the day.

* Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.

* Reviews the status and appearance of the food for freshness.

* Ensures that an adequate food supply is ready and on hand and develops or follows a production list.

* Anticipates product needs for the department on a daily basis.

* Prepares, finishes, and replenishes product as necessary.

* Pulls product from cooler/freezer for preparation.

* Checks in product and puts product away Removes trash in a timely manner.

* Adheres to company policies and individual store guidelines.

* Reports to work when scheduled and on time.

Secondary

Duties and Responsibilities:

* Washes dishes as necessary.

* Orders product and supplies as necessary.

* Prices product for customers as necessary.

* Delivers orders as needed Assists in other areas of store as needed.

* Performs other job-related duties and special projects as required.

Knowledge, Skills, Abilities and Worker Characteristics:

* Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.

* Ability to do simple addition and subtraction; copying figures, counting and recording.

* Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.

Education and Experience:

High school or equivalent experience with Food Safety Certification and six months or more of similar or related experience.

Physical Requirements:

* Must be physically able to exert up to 50 pounds of force occasionally; exert up to 20 pounds of force frequently; and exert 10 pounds of force constantly to move objects.

* Visual requirements include vision from 20 inches or less to more than 20 feet with or without correction, depth perception, and field of vision

* Must be able to perform the following physical activities:
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