Donut Finisher

Additional Considerations (if any):

* At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title:

Donut Finisher

Department:
Bakery

FLSA:
Non-Exempt

General Function

Responsible for finishing donuts, bagels, and danishes to be sold to customers. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

Core Competencies

* Partnerships

* Growth mindset

* Results oriented

* Customer focused

* Professionalism

Reporting Relations

Accountable and

Reports to:

District Store Director;
Store Manager;
Assistant Managers of Perishables, Store Operations, and Health Wellness Home;
Bakery Department Manager;
Baker;
Apprentice Baker

Positions that Report to you:
None

Primary Duties and Responsibilities

* Provides prompt; efficient; and friendly customer service by exhibiting caring; concern; and patience in all customer interactions and treating customers as the most important people in the store.

* Smiles and greets customers in a friendly manner; whether the encounter takes place in the employee's designated department or elsewhere in the store.

* Makes an effort to learn customers' names and to address them by name whenever possible

* Answers the telephone promptly when called upon; and provides friendly; helpful service to customers who call.

* Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.

* Prepares work area and equipment for donut finishing.

* Removes donuts and rolls from freezer and prepares for finishing.

* Place Danish and cinnamon rolls in proof box.

* Heats donuts and rolls in oven prior to glazing or icing. Ice and garnish rolls for the donut case.

* Review special orders and prepare as needed.

* Cleans work area.

* Prepares icings and glazing area for the next day.

* Maintains strict adherence to department and company guidelines related to personal hygiene and dress.

* Adheres to company policies and individual store guidelines.

* Reports to work when scheduled and on time.

Secondary Duties and Responsibilities

* Works with customers at the counter as necessary.

* Assists in other areas of store as needed.

* Performs other job related duties and special projects as required.

Knowledge, Skills, Abilities and Worker Characteristics

* Must be able to follow written; verbal or diagrammatic instructions; several concrete variables.

* Must be able to perform simple addition

and subtraction; copying figures; counting and recording.

* Must have the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.

Education and Experience

High school or equivalent experience and six months or less of similar or related experience.

Physical Requirements

* Must be able to physically perform medium work exerting up to 40 pounds of force occasionally; up to 20 pounds of force frequently; and up to 10 pounds of force constantly to move objects.

* Visual requirements include clarity of vision at a distance of less than 20 inches and more than 20 feet with our without correction; color vision.

* Must be able to perform the following physical activities;
Stooping; reaching; standing; walking; pushing; pulling; lifting; grasping; feeling; and repetitive motions.

Working Conditions

Has daily exposure to noise and equipment movement hazards. There is weekly exposure to dangerous chemicals/solvents.

Equipment

Oven and glazing table.

Contacts

Has daily contact with customers.

The anticipated hourly starting wage for this position is $13.50 to $16.80 depending on experience.

For information on company benefits visit Benefits | Hy-Vee.

Are you ready to smile, apply today.

Employment is contingent upon the successful completion of a pre employment drug screen.