Registration Rep-Supplemental​/PRN-Osseo

Job Title

Registration Rep – Supplemental/PRN (Osseo)

Mayo Clinic – Eau Claire location and, as needed, other Mayo Clinic sites.

Mayo Clinic is a top‑ranked healthcare provider dedicated to patient care and employee development, offering competitive compensation, comprehensive benefits, and career advancement opportunities.

• Accurately check‑in, admit, and register patients in hospital or ED settings (in‑person, phone, or virtual).
• Verify patient demographics, collect insurance data, create or identify appropriate accounts, and obtain signatures.
• Provide required forms or letters, assist with self‑registration, and collect indicated co‑payments/share of cost.
• Ensure patient safety through positive identification protocols and obtain required consents.
• Assist patients with hospital presumptive eligibility or Medicaid applications when appropriate.
• Walk to patients’ locations throughout the emergency department and hospital to facilitate registration.
• Maintain adherence to quality assurance guidelines and established productivity standards.

• High School Diploma or GED with 2+ years of relevant experience, OR Bachelor’s degree required.
• Strong written and verbal communication skills.
• Basic computer/keyboarding skills; intermediate math competency.
• Knowledge of proper phone etiquette and handling skills.
• Preferred: prior desk, appointment, or secretarial experience and working knowledge of scheduling systems.
• Preferred: experience with Epic RC/EMR system;
  Healthcare Financial Management Association (HFMA) certification preferred.

• Exemption Status:
  Nonexempt
• Compensation: $20.92 – $27.18 per hour
• Benefits Eligible:
  No
• Schedule:
  
  Part‑time, 8‑hour shifts (6 a.m. – 2 p.m. and/or 2 p.m. – 10 p.m.).
• Employees expected to work at least 8 hours per pay period; may be asked to cover shifts at Eau Claire location as needed.
• Weekend
  
  Schedule:
  
  may be asked to work weekends or holidays as necessary.
• International Assignment:
  No

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status, or disability status. Mayo Clinic participates in E‑Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee’s Form I‑9 to confirm work authorization.

Ronnie Bartz

This position is currently open and actively hiring.