Housekeeping Spa & Club Supervisor

An exciting opportunity has arisen for a Housekeeping Supervisor to join the resort, on a full time basis. Reporting to the Housekeeping Manager, and supervising a small team, the successful Housekeeping Supervisor candidate will have a flexible approach to work and will perform a variety of cleaning tasks across the resort, including bedrooms and the leisure club as well as all public and back of house areas, to ensure the highest standards of cleanliness are maintained.

Candidates will work well under pressure to ensure tasks are completed on time with a commitment to providing the best customer experience at all times. This role will mainly focus on our club and spa facilities with shifts starting at 5am.

• To be responsible for cleanliness throughout the hotel, Club, Spa and restaurant
• Ensure that cleaning is maintained to the company standards.
• Record and bring to the attention of Manager/Deputy Manager any maintenance issues found.
• Working quickly and efficiently alongside the team to ensure guest rooms are ready on time, ready for arrivals.
• Check arrival rooms, ensuring all requests are met on your allocated floor, call back any team members to rectify any problems found.
• Ensure that all rooms are allocated to team members and put on room request.
• Checking rooms to ensure that standards are adhered to.
• Manage staff start and end times using the Fourth rota system.
• Deal with staff queries and elevate them to the Housekeeping Manager if necessary.
• Step in as and when required/able to, to cover emergencies, sickness and other staff shortages.
• The hotel and various other departments need to be covered from 5am to 8pm daily, as a member of the supervisory team you would be required to assist with covering shifts in other areas.
• General admin and daily inventory count for linen.
• Follow all company policies and procedures outlined in the Employee Handbook, Health & Safety and Fire Safety, including any department specific procedures such as left luggage policy.

• Discounts across the resort, including family and friends
• Free onsite parking
• Progression and career development opportunities
• Pension Scheme (company pension)
• Free staff meals
• Free gym membership
• Share of Resort Service Charges on a monthly basis
• Access to wellness programmes
• Extra days holiday after 2 years

• Full-time, 8 hour shift
• Monday to Sunday, weekend availability

LQ Resorts is a family-run collection of quality destination‑led hotel resorts. Located on the historic Chichester harbour on Hayling Island, Langstone Quays Resort offers a unique blend of amazing experiences across unrivaled hotel, restaurant, leisure, meeting and event spaces. We are committed to putting the guest experience at the heart of all we do and fostering long‑term relationships with our guests.