Senior Document Controller

Overview

Are you looking for a role that will challenge you and let you take ownership of important organizational information? Do you see yourself maintaining high standards in records management, organizing critical documents, and ensuring information is accurate, accessible, and secure? If you enjoy detail‑oriented work, supporting colleagues, and contributing to a well‑run, compliant work environment, this may be the opportunity for you.

Our team is seeking a Senior Document Controller to support Canadian Nuclear Laboratories information assets and provide guidance to junior document controllers—apply today!

• Registering and reviewing Functional Documents (e.g., Management System and Conduct of Operations documents), and coaching client groups on content expectations and document hierarchy.
• Ensuring information assets are filed in accordance with all applicable procedures, policies, and processes.
• Acting as the primary contact for routine inquiries, providing information to stakeholders, and interpreting information‑management procedures, protection requirements, and retention/disposition rules.
• Conducting audits of records filed by client groups and document controllers, identifying errors, directing corrections, and troubleshooting workflow or process exceptions.
• Maintaining deliverables schedules, preparing aging/status reports, performing cause analyses, and collaborating on solutions to address issues within client groups.
• Formatting large documents and building simple forms on behalf of clients.
• Providing backup support to other sections and roles within the department as needed.
• Responding to routine information requests from stakeholders both within and outside the organization, ensuring timely and accurate communication.
• Issuing and filing departmental correspondence and providing general administrative support.
• Supporting departmental operations by assisting other roles within the section as required.
• Other duties as assigned by your manager.

• Education
  • Successful completion of post-secondary education with 3-5 years of related experience, or document control certification and 3-5 years of related experience, OR a minimum of 10 years of progressing document control experience.
• Knowledge, Skills & Abilities
  • Advanced knowledge of Microsoft Office Suite and Adobe to filter reports, capture documents in PDF format, format documents, and prepare them for archival, modify existing procedures and create flowcharts.
  • Advanced knowledge of electronic document management systems to search for, validate, process, issue, and archive documents.
  • Demonstrated practical knowledge of industry-specific/best practice document control, records management and archival standards.
  • Detail-oriented to identify discrepancies and errors in formatting and coding of documentation, as well as any inconsistencies in metadata and records.
  • Oral and written communication skills to interpret existing procedures to customers and coworkers.
  • Ability to engage clients at all levels of the organization, with tact and courtesy.
• Security Clearance Eligibility Required
  • Reliability Status, which has a minimum requirement of 3-5 years of verifiable history in Canada, Australia, New Zealand, the United States and/or the United Kingdom. CNL implements security screening in accordance with the Treasury Board of Canada Secretariat's Standard on Security Screening and the Policy on Government Security.

• Working schedule:
  Five (5) days per week, seven and a half (7.5) hours per day for a thirty-seven and a half (37.5) hour work week.
• This position is part of the USW  union and is governed by the terms and conditions outlined in their Collective Agreement. You’ll benefit from clear expectations around hours of work, wages, vacation, and other conditions that support a fair and consistent working environment.
• Involves light to moderate physical activity, including lifting up to 25 kg, retrieving materials from shelves or vaults, climbing step ladders, and standing or sitting for extended periods.
• Work may occur in areas with dust and in an open‑office environment with prolonged computer use.
• Requ…