Design Centre Receptionist

Job Title:

Design Centre Receptionist

Location:

200-427 Laurier Avenue West, Ottawa, Ontario

The Design Centre Receptionist is responsible for all receptionist and administrative duties to support the Design Centre team and provide an exceptional customer experience to all Minto purchasers.

• Responsible for providing exceptional customer experience for all visitors and callers to the Minto Design Centre;
• Greets homeowners and potential purchasers in the Design Centre;
• Answers telephone and email inquiries;
• Assist in organizing and maintaining a welcoming showroom environment;
• Provide support in scheduling purchaser appointments with Design Consultants to achieve completion of selections prior to construction of homes as needed;
• Maintains and updates schedules for Design Consultants in Microsoft Outlook and Newstar including tracking and re-scheduling home owners;
• Process payments for upgrades from home owners (debit, cheque, credit card);
  Maintains front office coffee bar and orders supplies when needed including serving coffee and tea to customers;
• Aides in setup of Design Centre appointments as needed;
• Supports sales team in coordinating appointments for browsing;
• Represent the Minto brand by upholding the company’s mission, values, and code of conduct;
• Other duties within the scope, spirit and purpose of the job, as requested by management.

• Previous work experience is an asset.
• Excellent customer service skills with a focus on positive client experiences
• Strong communication skills (listening, verbal, written)
• Reliable, adaptable and solution-focused
• Time management and organizational skills
• Detail Oriented
• Strong Initiative
• Proficiency with Microsoft Office Suite
• Bilingualism is an asset

Hiring pay range rate: $22 per hour. Pay ranges at Minto are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the location for where the position is being filled.

• Competitive compensation
• Professional development and learning support to fuel your growth
• Exciting career paths across a dynamic and purpose-driven organization

Minto is an equal opportunity employer committed to cultivating an inclusive and accessible workplace. We strive to build a team that reflects the diverse communities we serve, including individuals with disabilities. If you require accommodation or support at any stage of the recruitment and selection process, we’ll work with you to ensure your needs are met. To request accommodation, please contact us at