Administrator, Office Administrator​/ Coordinator, Administrative​/Clerical

Office Administrator (Bilingual)

Location:

1815 Bantree Street, Ottawa, Ontario

Position Type:
Permanent Full-Time

Reporting To:
District Manager

Start Date:

Immediately

Hours:

Monday to Friday, 7:00am to 4:00pm OR 8:00am to 5:00pm OR 9:00am to 6:00pm

Compensation: $60,000 per annum

The Office Administrator manages the day-to-day administrative and time management activities for Operations. This includes calendar management, general office administration, document preparation, communications support, and other professional support.

• Adhere to Miller Waste System safety protocols and familiarity with the Occupational Health & Safety Act.
• Answer incoming calls and emails, address inquiries, and provide timely support to customers and internal teams.
• Provide exceptional customer service.
• Data entry and processing of daily paperwork.
• Act as main switchboard operator for incoming calls, sorting incoming mail, and courier packages.
• Work with supervisors daily to address complaints.
• Assist the Management team in resolving customer inquiries as required.
• Dispatch residential calls/complaints to Route Supervisor and Drivers.
• Filing and general maintenance of all office records, updating daily records and performing other general administrative duties as required.
• Assist day-to-day and month‑end operations in Ottawa East Yard.
• Monitor and track driver productivity.

• At least 6 months experience in office administration.
• Bilingual in French and English with strong communication skills in both languages.
• Team player with excellent interpersonal and communication skills.
• Proficient with PC-based systems such as Excel, Word, Outlook, etc.
• Ability to work in a fast‑paced environment.
• Strong attention to detail.
• Available to work on Saturdays following long weekends, as required, on a rotational basis to maintain a five‑day work schedule.

Miller Waste Systems is committed to equity, diversity and inclusivity in the workplace, welcoming applications from women, racially visible individuals, people with disabilities, Indigenous peoples, and LGBTQ2S+ persons. We are fully compliant with applicable provincial Disabilities Acts and provide equal opportunities for people with disabilities.

Artificial intelligence is not used in the screening, assessment, or selection of applicants for this position.