Bilingual Clinical Administrator - Hybrid

WHO WE ARE

When it comes to health, we’re always looking for waysto push for better. It’s why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her healthby forgoing her own medicine to pay for her sick daughter’s prescription. Heknew there had to be a better way. So, he introduced North America’s first prepaid drug plan, and Green Shield was born as a non-profit with a missionto support better health for all Canadians.

We aren’t just a health and benefits company. We’rethe only non-profit social enterprise that brings worlds of coverage andcare together, all in one place.
We’re noble challengers, purposefully building a betterway and we need the best people to help us create a more holistic approach thattakes care of the mind and body.
Our mission is to create better health for all Canadians, and we know that starts with our employees.

Base Salary: CAD $38,774.

Greenshield Health lies at the core of the enterprise’s mission to provide better health for all. Greenshield Health aims at looking at the patient holistically and using the right treatment to achieve better health outcomes. Embracing a dynamic, fast-paced approach, Greenshield Health adapts swiftly to the ever-changing landscape of healthcare, demonstrating agility in the face of growth and transformative shifts across the industry.

With a steadfast dedication to innovation and adaptability, Greenshield Health stands as a beacon in the pursuit of comprehensive and accessible healthcare solutions for individuals and communities.
The Clinical Administrator reports to the Clinical Services & Administration Supervisor
Responsibilities in the role may be but are not limited to:

• Updating records with new registration and liability insurance
• Setting up accounts on the platform (adding documents, qualifications, governing bodies and rates/roles)
• Maintaining mailing lists
• Maintaining resource list
• Sending training certificates/reminders
• Creating PDF and Web fillable forms
• Ensuring French forms match the English versions
• Maintaining Document Control
• 3rd Party Record Requests
• Completing attendance letters
• Creating meetings on Zoom & Teams for Virtual Case Consults and Webinars
• Taking attendance for our records
• Creating and sending certificates
• Emailing registrants for topics/cancellation
• Emailing presenters for more info/if they need tech help before the webinar
• Processing monthly invoices

We’re not looking for just anyone. We’re looking for a unique individual with a big brain and a big heart who wants to help us create better health for all Canadians.

• Fluent communication in both English and French languages
• Completion of a recognized post-secondary administration program at the diploma level or equivalent
• Three (3) years related administrative support experience, preferably in the health care sector
• Previous on the job word processing, data base and spreadsheet software experience
• Experience with electronic scheduling tools
• Excellent organizational, time management and prioritization skills
• Excellent verbal and written communication
• Excellent interpersonal and customer service
• Demonstrated ability to work in a team environment and collaborate as an active participant with others in assisting with the delivery of care to clients
• Ability to maintain and protect client confidentiality
• Ability to produce high quality, reliable work
• Ability to work well under pressure and prioritize multiple tasks
• Ability to use good judgement in assessing difficult situations

THE NICE TO HAVES

• Experience working in a health care environment
• Advanced experience in Microsoft Office Suite of programs

We believe a career should be meaningful. Not just ameans to earn a living. Our culture is one where everyone's voice is heard andvalued. Because that’s what it takesto create better health for all. We dare to challenge the status quo. And we’redriven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself.

That’s why we provide aplace where you can be inspired, challenged, and rewarded.
Where your growth means our growth.
Wher…