Patient Service Clerk

Position: CHEO Patient Service Clerk
Become a Patient Service Clerk at CHEO in Ottawa, where you'll ensure smooth patient registrations and scheduling in a vibrant healthcare setting. Use EPIC for patient management and support families through their healthcare journey.

As a Patient Service Clerk at CHEO, you will handle patient registrations and manage appointments efficiently. This role involves creating patient profiles in EPIC, scheduling follow-ups, and checking in patients while ensuring accurate demographic information. Your contribution is essential to maintaining operational efficiency and supporting family-centered care within the clinic.

Key Responsibilities:

• Create new patient profiles in EPIC

• Schedule appointments for new and returning patients

• Greet families and verify patient information

• Monitor work queues and recall lists for efficiency

• Respond to patient inquiries via phone

Requirements:

• Secondary School Graduation Diploma

• 6 months of relevant experience

• Proficiency in EPIC and Microsoft Outlook

• Bilingual in English and French

• Criminal Record Check (Level
1)

Utilize your clerical skills in a supportive environment at CHEO to enhance patient experiences in Ottawa.
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