OTIP Group Sales & Service Admin

Step into a rewarding position at OTIP Group of Companies as a Sales & Service Administration Representative. Deliver outstanding client service while performing critical administrative duties.

Reporting directly to the Assistant Manager, you'll play a vital role in enhancing client interactions and managing essential documents within the organization. This position requires effective communication skills and a detail-oriented approach to support sales processes through the Applied Epic Broker Management System. You'll also be involved in collaboration with brokers, clients, and third-party partners.

Key Responsibilities:

• Sort and process incoming correspondence efficiently

• Assist clients with navigating the Orbit Client Portal

• Handle inquiries via the administrative phone skill

• Ensure policy information is entered accurately in the system

• Process policy changes and cancellations for clients

Requirements:

• Strong written and verbal communication capabilities

• Proficient in Microsoft Office Suite, especially Outlook

• Experience in administrative support or insurance fields

• Familiarity with broker management systems like Applied Epic

• Excellent organizational and multitasking abilities

Leverage your administrative skills and client service passion with OTIP Group, making a meaningful impact on customer satisfaction.