Community Coordinator Position

Position: Full-Time Community Coordinator Position
Drive customer satisfaction as a Full-Time Community Coordinator with Mattamy Homes Canada in Ottawa. This on-site role combines administration with direct homeowner service to ensure a seamless warranty experience.

As part of the Warranty Department, you’ll engage with homeowners and support their needs effectively through prompt responses and well-coordinated warranty visits. Your organizational skills will be put to use in managing communication and documentation, thereby contributing to an exceptional homeowner experience as part of Mattamy's commitment to quality service.

Key Responsibilities:

• Handle inquiries and communication through calls and emails

• Coordinate warranty visit schedules and homeowner feedback

• Update and manage warranty records in JDE systems

• Support office tasks including payroll submission and supply management

• Prepare performance reports for warranty evaluations

Requirements:

• At least 2 years in an administrative role

• Familiarity with Microsoft Office tools required

• Strong interpersonal skills for effective public communication

• Ability to prioritize tasks and meet deadlines

• Flexibility to travel to various locations in Ottawa

Bring your administrative talent, customer service focus, and proactive approach to enrich the homeowner experience with Mattamy Homes.