Business Operations - People & Culture
Listed on 2026-02-17
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Business
Business Management, Operations Manager, Business Analyst -
Management
Business Management, Operations Manager, Business Analyst, Program / Project Manager
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
Are you ready to take the next step in your career and drive innovative projects that shape talent and business operations? As a Program Manager, you will convert agenda priorities into structured programs and projects, working with P&C Centres of Excellence, HR Business Partners, and business leaders to deliver real impact through our Talent Agenda. While the Talent Agenda’s strategic content is defined by the People & Culture Leadership team (PCLT), this exciting role owns the operating system that brings it to life.
This role is ideal for someone who is looking to make a tangible difference, strengthen operational practices, and collaborate with a team focused on growth and shared success.
If you’re energized by leading strategic initiatives and eager to contribute to a culture of continuous improvement, we want to hear from you.
How you will make an impact
Support the transformation of our strategic Talent Agenda into dynamic, high-impact programs and projects by setting ambitious objectives, clear timelines, and measurable KPIs, delivering insights that guide leadership decisions and inspire action.
Drive operational excellence by orchestrating governance, upholding best-in-class standards, proactively mitigating risks, and tracking performance across key stakeholders—including Communications, Analytics, and Technology teams.
Design and steer comprehensive project plans, monitoring progress, and swiftly addressing emerging challenges, while delivering initiatives on schedule and within scope, ensuring every milestone is met with precision.
Conduct monthly and quarterly operational reviews, adapting strategies to stay ahead of evolving business needs and market opportunities.
Ignite change by partnering with Communications and HR Business Partners to deliver impactful change management initiatives and foster enthusiastic stakeholder engagement.
Play a key role in fostering a culture of transparency, accountability, and collaboration, uniting teams for integrated, breakthrough results that transition appropriately to business-as-usual.
Recommend ways to continuously elevate operational systems and processes, pioneering new efficiencies and helping to drive sustainable improvements.
The must haves
Bachelor’s degree in business administration, human resources, information technology, or a related field
5+ years of progressive project management experience, including 3+ years supporting People & Culture initiatives
PMP®, PRINCE2®, or equivalent project management certification (preferred)
Experience working with enterprise HRIS platforms and advanced People & Culture technologies
Advanced proficiency with Microsoft 365 and project management tools such as Jira or Asana
Demonstrated ability to engage stakeholders, influence outcomes, and drive cross‑functional alignment
Strong analytical, communication, and facilitation skills with excellent attention to detail
This position follows a hybrid work model
. Team members based in Ottawa will work on-site as part of a hybrid schedule. For candidates located outside Ottawa, periodic travel to Ottawa will be required.
Nice to haves
Experience in operations, management, or consulting
Familiarity with business management software and data analytics tools
Background supporting governance processes or continuous improvement frameworks
Experience working in a global, matrixed environment
Knowledge of organizational development or talent management practices
Exposure to agile methodologies or digital transformation initiatives
Ability to adapt approaches based on changing priorities and business needs
Pay Range
The annual pay range for this position is $ 74,200 – $ 118,600
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Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations,…
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