E-Billing Specialist

Job Description

Posted Wednesday, February 18, 2026 at 5:00 AM

What We Do .

Smart & Biggar has been at the forefront of intellectual property (IP) and technology law for over 125 years. We practice in every area of IP on behalf of an exceptional international clientele, and we are consistently ranked as Canada’s leading IP firm. We are committed to hiring people with different backgrounds and experience, who represent the best talent in their field.

We are part of the IPH Group. IPH is the Asia Pacific’s leading intellectual property services group, comprising a network of member firms working in eight IP jurisdictions and servicing more than 25 countries. The group includes leading IP firms AJ Park, Griffith Hack, Pizzeys, and Spruson & Ferguson and Smart & Biggar. IPH employs across Australia, China, Hong Kong SAR, Indonesia, Malaysia, New Zealand, Singapore, Thailand, and Canada.

We are passionate about what we do and what we can achieve. The IPH Group is committed to promoting and maintaining a workplace culture of shared respect across companies to enable us all to feel valued and be the best we can be.

The Opportunity .

This is an exciting opportunity in a new role that will allow you to interact with various aspects of the organization. We are looking for people who want to be hands on and are eager to build something from the ground up. The successful candidate will be a great team player, who is motivated, organized, and adapts to new processes and technology quickly.

Responsibilities .

• Support our Operations team with e-billing issues or questions
• Respond to Client e-billing questions
• Liaise with clients, vendors and internal stakeholders resolving rejected or reduced invoices
• Review of client guidelines as it pertains to billing
• Convert standard invoices into acceptable LEDES/XML formats
• Problem solve issues related to failed invoice submissions
• Monitor invoices through to approval and payment
• Perform monthly auditing responsibilities
• Submission of timekeeper rates
• Prepare consolidated invoices for assigned clients
• Provide accrual information and respond to audits on request
• Follow up on overdue invoices with client and internal stakeholders
• Perform other assigned tasks and duties necessary to support the Team

Qualifications, competencies and experience

• Excellent verbal and written communication skills with experience communicating with clients
• 1 year billing or administrative experience
• Previous experience and knowledge in the area of Intellectual Property is considered an asset
• Strong analytical and research skills
• Strong technical skills including proficiency with MS Word, Outlook and Excel.
• Keen eye for identifying opportunities
• Ability to work independently and take initiative
• This role is English essential, but French language skills would be an asset
• Experience with 3e Elite is an asset
• Experience with E-Billing Hub would be considered an asset

Compensation .

The base salary for this role will be positioned between $50,000 - $66,000 taking into consideration factors such as location, job-related knowledge, prior experience, qualifications, and internal equity.

Our recruitment process uses AI-enabled tools to assist with the assessment of applications based on job-related criteria. These tools do not make the final decisions. All decisions related to screening, interviewing and selection are made by our Talent Acquisition and hiring teams.

#LI-HYBRID

Smart & Biggar offers a comprehensive total rewards package including:

• A competitive compensation structure based on transparency, clarity and fairness;
• A flexible benefits program (effective from day one);
• A fitness subsidy;
• Personal days to help balance personal and professional commitments.

Smart & Biggar is a proud member of the Law Firm Diversity and Inclusion Network (LFDIN), working to promote diversity and encourage a culture of inclusion in our Firm and the broader legal profession.

We welcome applications from all qualified individuals. Accommodations are available on request for candidates taking part in all aspects of the selection process.

We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.