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Manager, Portfolio Administration & Operations

Job in Ottawa, Ontario, Canada
Listing for: AGF Investments
Full Time position
Listed on 2026-02-27
Job specializations:
  • Business
    Operations Manager, Risk Manager/Analyst
  • Management
    Operations Manager, Risk Manager/Analyst
Salary/Wage Range or Industry Benchmark: 90000 - 110000 CAD Yearly CAD 90000.00 110000.00 YEAR
Job Description & How to Apply Below

About the Role:

Reporting to the Head of Operations, this role involves managing complex tasks, resolving operational issues, and facilitating process improvements. We’re seeking a detail-oriented and proactive operations professional who thrives in a fast-paced environment, communicates effectively within a team, and consistently exceeds client expectations. Strong time management, attention to detail, and a deep understanding of internal systems are essential for success.

Your Responsibilities:

  • Senior member of Operations team at Doherty; deputy to Head of Operations with lead day-to-day responsibility for a number of Operational areas and project implementation initiatives at Doherty.

  • Provide cover for Head of Operations when they are away on vacation, at conferences etc.

  • Manage day-to-day operations related to reconciliation, settlements, pricing, corporate actions, estate administration and management fees.

  • Oversee the production of client reports:
    Quarterly, Year-end, CRM2 and Tax Reporting.

  • Serve as the first point of contact for back-office inquiries, providing expert guidance and timely issue resolution.

  • Lead onboarding and training of new operations and administrative hires.

  • Provide guidance on best operational practices and system usage.

  • Back-up to members of Operations team and other tasks as assigned.

  • Special Projects – Assist with the implementation of longer-term projects and analyses as directed by the Head of Operations, which may include high-priority requests from Compliance and/or Portfolio Management Teams.

  • Your

    Qualifications:

  • 5–7 years of progressive experience in Operations within wealth management or portfolio administration.

  • 3 years of Project Management responsibilities in an Operational environment.

  • Canadian Securities Course (CSC), CIM or equivalent certification required.

  • Handson experience or exposure to systems such as:
    Harmony, Pacer or similar operational/portfolio management platforms.

  • Proficient in Microsoft Excel, Power BI, Tableau and other analytical/reporting tools.

  • Excellent communication and problem-solving skills.

  • Attention to detail.

  • An ability to think strategically and consider downstream implications of process change or issues.

  • Compensation:

    The anticipated compensation range for this role is $90,000 - $110,000 annually, which represents base salary and, where applicable, variable compensation components (e.g., annual bonus, commissions, etc.). Actual compensation will be determined based on many factors such as role location, candidate experience / qualifications, market conditions, and internal equity.

    AGF aims to offer a comprehensive and competitive total rewards package designed to support the success and well-being of our employees, which may include a combination of base salary, variable compensation, benefits, and retirement savings plans.

    #LI-JF1

    #INDS

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