Organizational Change Management & Stakeholder Engagement Specialist

Job description:

Location: Ottawa, ON – Hybrid 3 days on-site per week

Contract Duration: 12 months with a possibility of extension or conversion to permanent

Working Hours: M-F 40 hours per week

Requirements: Must hold valid Reliability/Secret Clearance and be eligible for CGP and NATO Secret Clearance

Pay Rate: $50-60/hour as T4

Job Title: Organizational Change Management & Stakeholder Engagement Specialist

Position Summary

The AJISS Program is seeking an experienced and collaborative Organizational Change Management (OCM) & Stakeholder Engagement Specialist to support enterprise-wide transformation initiatives. Reporting to the OCM Lead, this role will play a key part in driving successful organizational change by developing impactful communications, engaging stakeholders, and supporting change adoption across strategic programs.

The successful candidate will be responsible for creating targeted communication strategies, stakeholder engagement plans, and readiness initiatives that enable employees and leaders to effectively navigate organizational, process, and technology changes. Working closely with cross-functional teams, this individual will ensure messaging is clear, timely, and aligned throughout the change lifecycle.

Key Responsibilities

Organizational Change Management

• Support the development and execution of change management strategies aligned with program objectives and business priorities.
• Assist in conducting change impact assessments to evaluate the effects of initiatives on people, processes, and organizational structures.
• Coordinate and support change management activities across multiple projects and work streams.
• Contribute to organizational readiness planning and change adoption activities.

Stakeholder Engagement & Communications

• Conduct stakeholder analyses and develop engagement strategies to support transformation initiatives.
• Develop, maintain, and execute OCM engagement and communication plans.
• Create targeted messaging and communication campaigns that support change objectives and foster stakeholder buy-in.
• Translate complex program information into clear, concise, and audience-appropriate communications.
• Collaborate with project teams and leadership to ensure consistent and effective messaging throughout the organization.

Content Development

• Design and develop communication materials, including newsletters, presentations, town hall content, digital communications, and leadership messaging.
• Support the delivery of communication campaigns that promote awareness, transparency, and engagement.
• Ensure all communications comply with organizational policies, security requirements, and data sensitivity guidelines.

Stakeholder Engagement Activities

• Develop stakeholder maps, communication matrices, and RACI frameworks.
• Coordinate workshops, feedback sessions, change champion networks, and engagement events.
• Identify stakeholder concerns, communication needs, and potential areas of resistance.
• Monitor employee sentiment and feedback to inform engagement strategies and improve change adoption.

Program Coordination & Support

• Coordinate stakeholder engagement and communication activities across multiple transformation initiatives.
• Maintain communication schedules, engagement calendars, and related program documentation.
• Support alignment and consistency of messaging across program work streams.

Measurement & Continuous Improvement

• Monitor and evaluate communication and engagement effectiveness using metrics, surveys, and stakeholder feedback.
• Leverage data analytics tools to assess change readiness and adoption levels.
• Identify opportunities to enhance communication strategies, messaging, channels, and stakeholder engagement approaches.
• Facilitate focus groups, workshops, and post-implementation reviews to capture lessons learned and support continuous improvement.

Qualifications & Experience

Required Qualifications

• Bachelor's degree or diploma in Communications, Public Relations, Business Administration, Organizational Development, Human Resources, or a related field.
• 3–5 years of experience supporting organizational change management, internal communications, stakeholder engagement, or business transformation…