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Government and Public Sector Operations, Associate

Job in Ottawa, Ontario, Canada
Listing for: PwC
Full Time position
Listed on 2026-06-23
Job specializations:
  • Business
    Business Development, Business Analyst, Business Systems/ Tech Analyst, Business Consultant
Job Description & How to Apply Below

Description

& SummaryA career in Government and Public Sector (G&PS) Operations and Procurement (Ops & Proc) team within the Consulting Practice, will provide you with the opportunity to work in a dynamic environment that adapts to the quick changing needs of the public sector community while upholding principles of transparency, compliance and efficiency. The Operations & Procurement team will provide you with the opportunity to help government and public sector organizations with their business transformation initiatives, bridging the gap between business and technology.

We focus on a series of service offerings such as:
-Digital and operations transformations:
Enabling digital and operations transformations’ design and execution.
-Service delivery and program excellence:
Aligning our clients’ services and programs to strategy to deliver performance and outcomes.
-Productivity and operations optimization:
Unlocking efficiencies, including clearing existing process bottlenecks leading to enhanced productivity, and optimizing costs effectively aligning resources to strategy.

By providing tailored expertise and solutions, our consultants play a pivotal role in driving positive change within organizations to improve services provided to citizens.

The Opportunity:

Asa Government and Public Sector Operations, Associate,unlock your potential and embrace the chance to drive meaningful outcomesthat’llelevate your career. Your role will include, butisn’tlimited to:

  • Work with other talented PwC professionals on high-profile engagements, you will have diverse and challenging opportunities to bring yourexpertiseto the following areas:

  • Business transformations design and execution, including program and project management and benefits analysis / business case support

    Business architecture to inform solution design

    Operational readiness, including impact assessment of legislation / policy on strategy (and vice versa)

    Performance frameworks and evaluation

    Service Delivery Model (SDM) development and options analysis

    Program implementation and transition support

    Fit for purpose service / program review and evaluation

    Target Operating Model (TOM) design and options analysis

    Business process design / re-engineering and productivity / cost optimization

  • Support the preparation ofreports and presentations that convey findings, recommendations, and project progress. Maintain project documentation and ensure data accuracy.

  • Collaborate with your team to develop project plans, timelines, and deliverables.

    Assistin the execution of project tasks and continuously communicate progress and/or concerns and provide effective delivery on engagements.

  • Provide support for project management activities, including managing engagement financials, and completion of engagement risk and quality processes.

  • Use a range of tools and techniques to perform structured problem solving. Demonstrate critical thinking and the ability to bring order to unstructured problems.

  • Support your team in engaging with clients to understand their operational challenges and goals.

    Assistin conducting client interviews,facilitatingworkshops, and data collection toidentifyimprovement opportunities. Broaden your understanding of your clients and their industries.

  • Conduct data analysis, market research, and industry benchmarking to provide insights and recommendations.

    Assistin assessing current processes andidentifyingareas for operational improvement.

  • Stayup-to-datewith industry trends, best practices, and emerging technologies.

  • Use a broad range of tools and techniques to extract insights from current industry or sector trends. Use feedback and reflection to developself-awareness, personalstrengths,and address development areas.

  • What You'll Bring:
    Your skills, knowledge, and experiences are what set you apart.

    Here'swhat we look for:

  • 2-3 years' experience with project-based work in the public sector OR exposure to a consulting environment

  • Experience working with and/or supportinglarge, complex system related implementations(e.g.SaaS, HCM, ERP implementation).

  • Strong data modeling and visualization skills, including knowledge andproficiencyin tools such as Microsoft Excel, Microsoft

    Pow…

  • Position Requirements
    10+ Years work experience
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