Pricing Manager

Pricing Manager – Revenue Operations

We’re looking for a strategic, data-driven Pricing Manager to join our Revenue Operations team. The role reports to the Senior/Director of Revenue Operations and will be the pricing strategy lead for one of our business units, driving both Front Book and Back Book monetization.

• Lead pricing strategy and governance for your business unit, ensuring alignment with broader company goals and market positioning.
• Serve as the subject matter expert on pricing and packaging , providing insight and direction to cross‑functional teams.
• Own and lead recurring executive pricing reviews , enabling informed decision‑making at the senior leadership level.
• Design and maintain advanced pricing models to support product strategy, revenue forecasting, and financial planning.
• Identify and scope pricing opportunities—including price optimization, discounting policies, bundling, and packaging—to drive both revenue and margin growth.
• Own the annual price increase process, from strategy development through execution and customer communication.
• Collaborate closely with Product, Marketing, Sales, Finance, and Rev Ops leadership to implement and scale pricing initiatives.
• Analyze large data sets to identify trends, assess pricing experiments, and benchmark against competitors.
• Define, track, and report on key pricing KPIs , measuring impact on profitability, churn, customer behavior, and satisfaction.
• Act as a resource for colleagues with less pricing experience,
  mentoring junior team members and supporting pricing knowledge across the org.
• Scope and structure pricing‑related initiatives as part of the broader Rev Ops planning process.
• Conduct regular analysis of the competitive landscape to identify market trends, emerging threats, and opportunities.
• Benchmark key competitors to ensure Lightspeed remains competitive in pricing, positioning, product offering, and go‑to‑market strategy.
• Translate insights into actionable recommendations to inform strategy , product development, and commercial planning.
• Drive continuous improvement by identifying process gaps and introducing scalable, repeatable pricing frameworks.

• Proven experience (5+ years) in pricing strategy, analytics, or revenue management, ideally in SaaS or payments.
• Proven track record of driving strategic pricing initiatives and delivering measurable business impact.
• Strong analytical skills—comfortable with data modeling, forecasting, and large data sets.
• Ability to translate insights into action , presenting clear recommendations to senior stakeholders and driving execution across functions.
• Exceptional stakeholder management—from individual contributors to senior executives.
• Proficiency in tools such as Excel, SQL, and BI platforms to analyze and present data effectively.
• Self‑starter mindset—comfortable navigating ambiguity and pushing initiatives forward.
• Bonus:
  Experience with go‑to‑market strategy, packaging frameworks, or competitive pricing analysis.

• Lightspeed share scheme (we are all owners)
• Flexible working policy
• Pension contribution
• Life insurance
• Income protection
• Health insurance and dental plan
• Health and wellness benefit of £500 per year
• Mental health online platform and counselling & coaching services
• Paid leave and assistance for new parents
• Volunteer day
• Travel allowance
• Central office with free food and drinks

At Lightspeed, we carefully consider a wide range of factors when determining compensation, including your skill set, qualifications, experience, and market data. These considerations can cause your compensation to vary. We reasonably expect the total compensation for this position to be in the range of $100k-120k Base. Lightspeed also provides a variety of employee benefits including, but not limited to, medical, dental, wellness, life and disability insurance, RRSP plan and match, paid parental leave top‑up, and paid time off.

Please note that this compensation information is solely for candidates hired to perform work within Ontario and reflects the amount Lightspeed is willing to pay at the time of this posting. This role represents an existing vacancy…