Ekwa Marketing Customer Success Manager

Position: Ekwa Marketing Customer Success Manager Role
Ekwa Marketing is hiring a Customer Success Manager to lead 100-120 existing accounts remotely, driving client relationships and performance outcomes.
This role is vital for nurturing established client portfolios in the healthcare and professional services sectors. You will leverage your expertise in account management to deliver impactful quarterly reviews and navigate renewals and expansions effectively. The ideal candidate will blend strong strategic thinking with operational rigor, utilizing performance data to tell compelling stories that resonate with clients.

Key Responsibilities:

• Oversee a portfolio of roughly 100-120 client accounts

• Execute quarterly business reviews with key stakeholders

• Manage account health and mitigate risks proactively

• Close opportunities for upsell and cross-sell services

• Maintain precise client data in Hub Spot
Requirements:

• Minimum 3 years in a customer-facing role

• Proven success in retention and business expansion

• Familiarity with performance marketing principles

• Experience leading client discussions confidently

• Strong prioritization and organizational abilities
Drive impactful outcomes for clients at Ekwa Marketing, utilizing your customer success acumen.
#J-18808-Ljbffr