Emerging Products Manager

Emerging Payment Products Manager is a functional expert and player‑coach role within the RTR Products team at Payments Canada, entrusted with driving the execution and advancement of complex product initiatives across the entire RTR portfolio. Operating as a senior member of the team, you will collaborate extensively across multiple cross‑functional squads (Interoperability, Commercial Growth, and Platform Strength) to ensure alignment and foster an environment of product evolution and continuous improvement.

• Analyze existing data and actively shape the direction of key product development and management files from their earliest stages.
• Oversee the entire product lifecycle, from initial idea generation and market research to post‑launch analysis and strategic decision‑making for real‑time payment initiatives.
• Drive the early phases of product development, leveraging research, internal insights, member feedback, regulatory mandates, and stakeholder perspectives to uncover pain points and define compelling value propositions.
• Assume ownership of the end‑to‑end process for resolving business issues and managing product delivery. This requires strict adherence to the stage‑gate product development process, embedding compliance, business controls, and a strong risk management mindset (including the monitoring of Key Risk Indicators or KRIs) within the product's remit.
• Successfully drive product strategy and big‑picture thinking. This requires the ability to operate with a high degree of autonomy, demonstrating initiative and strategic foresight with minimal direction or oversight from senior resources. The successful candidate will be expected to independently identify trends, analyze market opportunities, and develop product roadmaps that align with the company's overall business objectives. This includes not only the conceptualization of new payment products but also the strategic evolution and enhancement of existing offerings.
• Play a pivotal role in the annual corporate planning cycle, actively contributing to the strategic direction of real‑time payments product management.
• Drive the comprehensive development and submission of corporate planning business cases, articulating the strategic rationale, market opportunity, and projected impact of proposed initiatives. For unplanned pre‑discovery or discovery phase initiatives, proactively drive their progression, identifying early opportunities for innovation and growth.
• Liaise effectively with the Enterprise Management Project Office (EMPO) and relevant resource managers to accurately determine and secure necessary resourcing for all initiatives. This involves detailed planning and negotiation to ensure adequate allocation of personnel and expertise.
• Prepare compelling and concise materials to seek and secure leadership approvals for proceeding with initiatives, ensuring alignment with corporate objectives and strategic priorities.

• Proactively build and maintain strong, collaborative relationships with all internal divisions of Payments Canada, fostering a spirit of partnership and shared objectives.
• Establish and sustain effective engagement with Payments Canada members, regulatory bodies, and other critical stakeholders across the broader payments ecosystem. This includes understanding their needs, concerns, and strategic priorities to ensure alignment and collaboration.
• Represent Payments Canada as the RTR and Emerging SME and share expertise and thought leadership on working groups, forums, and other events.
• Lead and coordinate ideation, special assignment or issue resolution workshops, as required, ensuring active participation from both internal teams and external stakeholders, fostering collaboration, gathering diverse perspectives, and driving consensus on key initiatives.

• Mentor, coach, and provide constructive feedback to junior resources to foster their professional growth and development.
• Establish and champion best practices and consistent standards for product documentation and overall team discipline. This includes defining templates, guidelines, and review processes to ensure high‑quality and consistent outputs.

• Coordinate…