Software Product Manager

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

At TELUS Health, we're reshaping how organizations manage retirement and benefit administration—and we need a Software Product Manager who can bridge data, strategy, and user impact.

The Integrated Reporting Solutions team is at the heart of this transformation. We've built the foundation—a centralized data hub, enterprise-grade reporting tools, and a growing platform— but the real opportunity is ahead: helping our clients unlock self-service reporting so they can make faster, smarter decisions without waiting for a custom report.

In this role, you'll own the product strategy and roadmap for our reporting ecosystem. You'll work with engineering teams, solution architects, business leaders, and enterprise clients to evolve our tooling, data models, and user experiences. Your combination of technical depth (SQL, data literacy, Agile) and stakeholder influence will be critical—this is not a role where you hand off the roadmap and disappear.

This is technical product management work. You'll roll up your sleeves, ask hard questions about data quality, learn how our reporting tools really work, and push back when you see a better path. You'll also be a trusted voice inside TELUS—helping teams understand what's possible in reporting and analytics, and why it matters for our clients.

You'll define and drive the product roadmap for Integrated Reporting Solutions, balancing long-term vision with near-term delivery. This means sitting with business stakeholders, clients, and your engineering team to make clear, defensible decisions about what's next—and communicating those trade-offs transparently across the organization.

You'll steward the team's reporting tooling suite (Logi Analytics, SSRS, Crystal Reports) and oversee the Datamart and Business Object Model—the centralized data repository that powers self-service reporting. Staying hands-on here is important: you'll understand data quality, performance bottlenecks, and user friction, and you'll drive improvements with the engineering team.

You'll engage with key clients and business partners to gather requirements, conduct discovery, and translate complex needs into clear product features. You'll also support internal teams and clients on reporting capabilities, helping them troubleshoot issues and maximize adoption.

You'll work closely with product owners, developers, and solution architects to strengthen product thinking and delivery practices. You'll deliver training to internal teams and clients, empowering them to leverage self-service reporting effectively.

You'll lead day-to-day product execution—partnering with your Scrum Master, developers, QA, architects, and stakeholders to shape sprints, refine the backlog, and remove ambiguity. You'll define KPIs, track success metrics, and use data and client feedback to continuously improve.

What Success Looks Like:
Clients and internal teams confidently access timely, reliable reporting with less reliance on custom development. Self-service capabilities are adopted widely, well-understood, and aligned to real needs. Your team delivers valuable increments predictably, with clear priorities and strong release readiness.

• 5+ years in product management, business analysis, data analytics, or a closely related technical role (we welcome strong candidates transitioning from data/reporting backgrounds)
• Practical SQL skills: you can read, interpret, and write SQL queries to support…