Business Process Consultant

Join us as a Business Process & User Experience Consultant in Ottawa, focusing on hybrid/onsite engagement. Improve workflows and user experiences within a federal environment.

We are hiring a consultant to analyze and enhance user experiences for federal inspectors. The role involves identifying process inefficiencies, automating workflows, and simplifying digital interactions. This 3-6 month role is crucial for advancing business effectiveness.

Key Responsibilities:

• Review and refine priority business workflows extensively

• Conduct thorough workflow assessments for optimization

• Propose automation and modernization solutions

• Engage with stakeholders and present insights clearly

• Streamline digital workflows to minimize user friction

Requirements:

• Proficiency in business process analysis and UX design

• Strong background in service design or human-centered design

• Experience with process mapping and workflow assessments

• Must possess Reliability Security Clearance

• Federal government experience is highly regarded

Make a meaningful impact on user experience and workflow optimization in this consulting role.