Client Experience Coordinator Startups

Elevate the success of tech startups with Invest Ottawa as a Client Experience Coordinator. This role focuses on enhancing client journeys through effective support and event management within the Accelerator.

In your role, you will be the first point of contact for startups, guiding them through their experience with Invest Ottawa's diverse services. You will coordinate onboarding, build relationships with clients and partners, and manage various program activities for optimal service delivery.

Key Responsibilities:

• Build and maintain connections with tech founders

• Guide clients in navigating Invest Ottawa offerings

• Plan and execute workshops and networking sessions

• Manage logistics for events—from catering to technical needs

• Maintain records and gather client feedback in the CRM

Requirements:

• Completed diploma or degree in business or related field

• Over 2 years of work experience in a business context

• Proven relationship-building and communication skills

• Exceptional organizational skills with a detail-oriented mindset

• Familiarity with startup support services and event practices

Shape the entrepreneurial landscape at Invest Ottawa through impactful client support and programming.