Senior Technical Program Manager

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Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.

We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #Team Bell.

On the Bell Business Markets team, you’ll be a vital part of making innovation happen for enterprise-scale customers. You’ll deliver advanced solutions in areas such as IoT, Mobility/5G, Cloud, Cyber Security, Voice, Collaboration & Contact Centre and Internet & Private Networks.

At Bell, your skills and expertise will help set us apart as we continue to be the leading provider of digital connections and next generation services to businesses and governments.

The Senior Technical Program Manager is responsible for establishing, coordinating, and governing the integrated readiness programs required to bring Bell's AI Fabric data centres from construction into production operations.

This role serves as the central program integration function across Engineering, Construction, Procurement, Network Architecture, Vendor Management, Health & Safety, Human Resources, Service Now, Asset Management, and Site Operations teams. The successful candidate will develop integrated readiness plans, track critical milestones, manage cross-functional dependencies, and provide executive visibility to ensure all operational, staffing, safety, technology, and vendor readiness requirements are completed prior to facility go-live.

The role is focused on program governance, readiness planning, risk management, and execution oversight, ensuring Bell AI Fabric facilities are prepared for Day 1 operations through disciplined program management and stakeholder coordination.

Program Management & Readiness Governance

• Develop and maintain integrated readiness plans across multiple AI Fabric projects and sites.
• Establish program governance structures, readiness criteria, stage gates, and acceptance milestones.
• Coordinate readiness activities across all participating business units and delivery teams.
• Track completion of readiness deliverables and ensure accountability for assigned work streams.
• Monitor critical-path activities and manage cross-functional dependencies.
• Identify and elevate risks, issues, and schedule impacts affecting operational readiness.
• Lead readiness reviews, governance forums, and executive steering committees.
• Provide consolidated executive reporting, dashboards, scorecards, and status updates.

Operational Readiness Program Leadership

• Establish operational readiness frameworks supporting commissioning-to-operations transition activities.
• Coordinate readiness requirements for site turnover and operational acceptance.
• Ensure readiness plans address staffing, training, processes, vendor support, systems, tools, documentation, and governance requirements.
• Validate completion of readiness activities prior to customer onboarding and production operations.
• Track and report readiness status against agreed milestones and go-live criteria.

Workforce & Organizational Readiness

• Partner with Human Resources and functional leaders to coordinate workforce readiness plans.
• Track recruiting, onboarding, training, certification, and competency milestones required for site startup.
• Coordinate organizational…