Ottawa Personal Banking Specialist

Join TD as a Personal Banking Specialist in Ottawa, focusing on exceptional customer engagement. Support clients with their financial needs and banking queries in our branch office.

This role involves understanding customer concerns, providing banking advice, and guiding them toward suitable solutions. You will play a crucial part in educating clients about digital banking options, all while maintaining an effective and confidential workspace. Contributing to branch operations and customer service excellence will be key elements of your daily responsibilities.

Key Responsibilities:

• Assist with day-to-day customer banking needs

• Educate customers about mobile and online banking

• Support scheduled cash and non-cash transaction processing

• Recommend improvements for customer experience

• Ensure accuracy in documentation and compliance

Requirements:

• High School diploma plus 1+ years of experience

• Investment Funds Canada (IFC) required post-hire

• Post-secondary degree preferred

• Proficient in MS Office and branch software

• Strong administrative and organizational skills

Elevate customer experience and make an impact as a Personal Banking Specialist in Ottawa.
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