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Ottawa Personal Banking Specialist
Job in
Ottawa, Ontario, Canada
Listed on 2026-06-07
Listing for:
Layer 6 AI
Full Time
position Listed on 2026-06-07
Job specializations:
-
Finance & Banking
Bank Customer Service, Banking & Finance -
Customer Service/HelpDesk
Bank Customer Service, Banking & Finance
Job Description & How to Apply Below
This role involves understanding customer concerns, providing banking advice, and guiding them toward suitable solutions. You will play a crucial part in educating clients about digital banking options, all while maintaining an effective and confidential workspace. Contributing to branch operations and customer service excellence will be key elements of your daily responsibilities.
Key Responsibilities:
• Assist with day-to-day customer banking needs
• Educate customers about mobile and online banking
• Support scheduled cash and non-cash transaction processing
• Recommend improvements for customer experience
• Ensure accuracy in documentation and compliance
Requirements:
• High School diploma plus 1+ years of experience
• Investment Funds Canada (IFC) required post-hire
• Post-secondary degree preferred
• Proficient in MS Office and branch software
• Strong administrative and organizational skills
Elevate customer experience and make an impact as a Personal Banking Specialist in Ottawa.
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