Senior Relationship Manager

Excel as a Senior Relationship Manager in Ottawa, Ontario with a focus on delivering superior customer experiences. Drive profitable growth while managing complex relationships within Personal & Commercial Banking.

In this senior role, you are accountable for building and deepening customer relationships through credit and non-credit products. You'll oversee a high-complexity portfolio while contributing to strategic business initiatives. Utilize your robust market knowledge and sales strategies to identify customer needs and foster deeper connections.

Key Responsibilities:

• Lead relationship management for assigned customer portfolios

• Act as trusted advisor, tailoring products to customer needs

• Identify referral opportunities to internal bank partners

• Structure financing and manage cash solutions for customers

• Oversee account management and comply with regulations

Requirements:

• 10+ years of relevant experience and a degree

• Expertise in relationship management for large businesses

• Ability to assess credit requests with strong analytical skills

• Proficient in understanding complex customer needs

• Strong leadership skills to guide team members

Bring your financial acumen and relationship management expertise to ensure customer satisfaction and business growth.
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