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Trainee Personal Banking Associate Position

Job in Ottawa, Ontario, Canada
Listing for: TD
Apprenticeship/Internship position
Listed on 2026-07-04
Job specializations:
  • Finance & Banking
    Bank Customer Service, Banking Operations, Banking & Finance
Salary/Wage Range or Industry Benchmark: 49500 - 61000 CAD Yearly CAD 49500.00 61000.00 YEAR
Job Description & How to Apply Below
Launch your banking career with TD Canada Trust as a Trainee Personal Banking Associate in Ottawa. This role centers on delivering superior customer service and promoting digital banking solutions.

As a trainee, you will help customers navigate their day-to-day banking needs while building their confidence in digital tools.

Your role will involve guiding clients to the right resources, resolving issues, and ensuring all operations comply with TD's standards. This position offers ample opportunities for professional growth and skill enhancement.

Key Responsibilities:

• Assist customers with banking service transactions daily

• Promote awareness of digital banking options

• Manage cash transactions and resolve relevant issues

• Suggest improvements to branch processes

• Ensure compliance with TD policies in documentation

Requirements:

• High School diploma and/or 1+ years relevant experience

• Willingness to obtain Investment Funds Canada certification

• Familiarity with MS Office suite and branch software

• Excellent organizational and planning abilities

• Strong verbal and written communication skills

Elevate your career journey in customer service with TD Canada Trust while maximizing customer satisfaction.
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Position Requirements
10+ Years work experience
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