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Job Description & How to Apply Below
Enhance your support career as a Bilingual National Operations Support Officer will manage complex transactions while connecting with clients in English and French.
This role focuses on providing comprehensive operational support to clients and ensuring smooth communication for transactions. Drawing on your extensive knowledge of RBC's products and services, you'll tackle challenges and communicate effectively with clients regarding payment processes. Your adaptability and teamwork will be essential to realize the bank's goals.
Key Responsibilities:
• Handle payments and various requests from service partners
• Engage with clients professionally through multiple channels
• Complete assigned accounts in line with recovery processes
• Propose best practices to improve workflows
• Respond promptly to client inquiries via various methods
Requirements:
• Expertise in Credit Management and Recoveries processes
• Experience with MSOffice applications and related Bank software
• Strong multitasking and organizational skills
• Bilingual in English and French for client interactions
• Available for full-time hours, Monday to Friday
Utilize your skills to deliver exceptional service and support to RBC clients.
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