Digital Fraud Officer Bilingual

Position: Digital Fraud Officer Bilingual Role
Join RBC as a Bilingual Digital Fraud Officer, responsible for real-time fraud analysis on online banking platforms. Enhance your skills while protecting clients through effective fraud investigation.

This position within the Digital Banking Transaction Monitoring Team demands a proactive approach to analyzing and mitigating fraud risk. You will investigate suspicious transactions, adapt to evolving threats, and maintain detailed records of investigations. Strong communication and decision-making skills are critical for addressing escalated fraud concerns.

Key Responsibilities:

• Assess alerts for suspicious online transactions

• Investigate and analyze complex fraud patterns

• Prepare accurate documentation for each case

• Own resolutions for escalated fraud incidents

• Apply problem-solving skills to identify fraudulent activities

Requirements:

• Background in fraud with relevant experience

• Strong keyboarding and decision-making skills

• Professional communication skills, bilingual preferred

• Willingness to work flexible hours including weekends

• Familiarity with various financial systems is beneficial

Play a vital role in safeguarding clients by utilizing your expertise in fraud analysis at RBC.
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