Collection Officer

Apply By:Thursday, August 13, 2026 11:59 pm EDT

Tax Compliance and Benefits Division, Account Management and Collections Branch

City:

Position(s) language:

Both English and bilingual

Job term:

2 Temporary assignments/contract up to 12 months with possibility of extension

Job code:

10

OAD - Office Administration 10

$29.53 - $34.75 Per hour
* * Indicates the salary listed as per the OPSEU Collective Agreement.

Are you a motivated individual? If so, bring your expertise to the Ministry of Finance, Account Management and Collections Branch, Tax Office, to conduct debt collection activities in support of business-critical revenue generating operational requirements.

NOTE:

We are recruiting for one unilingual and one bilingual (French/English) Collection Officer

In this position, you will:

• Collect amounts owed to the Crown by investigating/resolving delinquent accounts resulting from clients failure to comply;
• Communicate rights and obligations, negotiate payment arrangements and obtain securities;
• Liaise with sheriffs, banks, lawyers and other parties;
• Process payments using an automated system, prepare correspondence and maintain the integrity of tax roll information;
• Initiate necessary recovery actions.

• You must possess oral French language skills at the advanced level. Your proficiency level will be confirmed before hire

• You have demonstrated knowledge and understanding of collection techniques, including phone calls, letters, recommendations for legal actions such as garnishments/demands, liens and other recovery actions
• You are familiar with bankruptcy administration and debt security instruments
• You have ability to interpret/apply relevant legislations (example:
  Retail Sales Tax Act, Corporations Tax Act, Employer Health Tax Act, Land Transfer Tax Act, Income Tac Act, Bankruptcy and Insolvency Act, Financial Administration Act, Freedom of Information and Protection of Privacy Act (FIPPA)) in order to enforce compliance and collect delinquent accounts
• You have knowledge of accounting methods to analyze financial data

• You have oral and written communication skills to negotiate and deal tactfully with an array of people in sensitive situations
• You can prepare correspondence for taxpayers and their representatives, bankers, and sheriffs

• You have research and analytical skills to gather and analyze data
• You can work independently and accurately with high volumes of assignments
• You can manage multiple priorities and work within tight timelines

• You have ability to use database and word processing programs to prepare reports and analyze information
• You demonstrate experience within an automated collection system

If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario s Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

• diversity, equity and inclusion initiatives
• accessibility
• Anti-Racism Policy

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