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Personal Banking Specialist
Job Description & How to Apply Below
Become a key player in delivering tailored banking solutions as a Personal Banking Specialist age customers and provide personalized financial advice in a collaborative setting.
In the role of Personal Banking Specialist, you'll focus on understanding customer needs to provide strategic banking advice, guide them through digital tools, and foster lasting client relationships. As a lobby leader, you will initiate conversations that promote alternative banking channels and support customer transactions.
Key Responsibilities:
• Lead client conversations in the branch lobby
• Identify banking needs and recommend digital options
• Collaborate with partners to seek referral opportunities
• Execute transactions smoothly and efficiently
• Support branch operations and compliance processes
Requirements:
• 1-2 years of customer service experience desired
• Registered to sell investment products (or in progress)
• Skilled in using digital applications and social media
• Focused on delivering an excellent customer experience
• Ready to work flexible hours across multiple branches
Join BMO in enhancing personal banking experiences while meeting business objectives.
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