Savings Commercial Services Support Officer

Make a difference at Alterna Savings as a Commercial Services Support Officer in a part-time, hybrid role. Engage with clients while providing essential administrative support for loan management and transaction processing.

This six-month term position requires collaboration with account management and insights into service improvement. Responsibilities include managing loan disbursements, ensuring compliance with regulations, and addressing client inquiries. You'll play a key role in maintaining the service quality that Alterna is known for within the financial community.

Key Responsibilities:

• Address client inquiries and apply problem-solving techniques

• Monitor service and workflow efficiency

• Review loan agreements and ensure document compliance

• Process loan disbursements and interest calculations

• Conduct reporting and liaise with external auditors

Requirements:

• Preferred post-secondary education or equivalent experience

• Minimum of 3 years in a financial services role

• High proficiency in MS Office, especially Word and Excel

• Strong organizational and communication skills

• Capability to manage multiple priorities smoothly

Join Alterna and leverage your skills to support our members effectively.